Clinical Program Director

SHIFT:

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CHOP's Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. We strongly encourage candidates of all races, colors, ethnicities, religions, perspectives, sexes, backgrounds, and lived experiences to apply.

About the Job
This role leads program services and clinical operations in the Crisis Response Center (CRC) and is responsible for short and long-term operational goals / objectives both clinical and operational.

What you will do

• Direct program strategy, planning and operations
• Lead program development including policies, procedures, and strategies
• Ensure compliance, professional standards and regulatory requirements in care
• Create initiatives to promote program growth, improvement and sustainability
• Establish and expand partnerships with and present programs to internal and external audiences
• Lead the development, collection and reporting of performance metrics
• Direct program financial oversight, including planning/budgets, analysis and projections
• Lead the use, maintenance and optimization of program systems, databases and tools
• Manage development and execution of program outreach and advocacy
• Hire, train, manage and develop staff leaders
• Meet with direct reports regularly and provide clinical supervision
• Create and manage staff schedules
• Implement therapeutic framework for brief psychotherapeutic interventions
• Other duties and initiatives as needed

• Work with the Executive Team and Corporate staff in the planning, projection and monitoring of units of service to meet the contract projections and to provide cost effective services.
• Work with assigned Clinic Manages and Program/Department Directors to ensure they have a clear understanding of day-to-day priorities of the CEO while staying attuned to the macro vision of business operations.
• Develop strategies for implementing new programs and approaches to service delivery to ensure acceptable levels of community access to quality mental health services.
• Participate in strategic planning to ensure all business functions are efficient and at their most productive.
• Work towards building a culture of accountability that attract and retains talent.
• Support Clinic Managers and Directors in the development of programs that are relevant to the clinical needs of the communities Enki serves.
• Oversee treatment protocols and policies for all Adult Enki sites and the Adult Outpatient Programs which include Outpatient Client Services (OCS) and Full Service Partnerships (FSP).
• Meet as needed to coordinate with the Medical Director in providing psychiatric services.
• Meet as needed with the Human Resources department concerning personnel matters, company policies and procedures, and compliance issues.
• Advise on projects, and organize and plan company initiatives as appropriate.
• Oversee and assist in the review and revision of the Enki clinical policies and procedures.
• Participate in the recruitment, interviewing and selection process for senior clinical management positions with Enki.
• Respond to requests by County, State and Federal agencies to comply with policy and procedure mandates in accordance with Enki policies.
• Attend as needed service area and Department of Mental Health meetings.
• Comply with all Company policies and procedures as applicable.

Licenses and Certifications

• Licensed Clinical Social Worker (LCSW) (Pennsylvania) - State of PA licensing board - upon hire - Required or
• Licensed Professional Counselor (LPC) (Pennsylvania) - State of PA licensing board - upon hire - Required or
• Licensed Psychologist (Pennsylvania) - State of PA licensing board - upon hire - Required

Education

• Bachelor's Degree Social Work, Education, Counseling or Marriage Family Therapy Required
• Master's Degree Preferred

Experience

• At least ten (10) years as a Social Worker, Licensed Professional Counselor or Psychologist Required and
• At least seven (7) years of leadership, management or supervisory experience Required and
• Previous experience in a hospital, health organization or mental health agency setting Required

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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