Operations Analyst

Who We Are

At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission.

While the role is remote, we currently only hire selected candidates from the following states: AL, FL, GA, IN, KS, LA, MA, MI, NC, OK, RI, TN, TX.

How You'll Contribute to the Team:

The Operations Analyst works closely with the Manager, Operations Analytics to facilitate data collection, data management, and analysis for a portfolio of student housing communities to identify trends, opportunities, and challenges. The Operations Analyst plays a critical role in data validation and data quality, ensuring information is available and remains trustworthy for leaders to make informed decisions. This role requires analytical and technical proficiency, an understanding of operational processes, and the ability to adapt and embrace innovative solutions to support the operational goals of the team.

Primary Responsibilities Include:

• Maintain and update business segment operational data to provide segment leaders with insight into operational efficiency, quality, and cost control.
• Implement best practices for data flattening including data cleansing, handling missing values, and leveraging automated platforms.
• Develop and implement customized data collection processes utilizing a variety of software tools to support the needs of Operations leadership.
• Develop and maintain databases and data systems necessary for projects and department functions.
• Support the Manager, Operations Analytics with day to day operations, as well as, management and coordination of critical projects across the portfolio, including performing preliminary analysis and data validation.
• Work with operational service teams to track and analyze key KPIs and benchmarks.
• With guidance and support from the Manager, Operations Analytics, work with IT to manage business intelligence data and to create, develop and maintain data visualizations, dashboards, scorecards, and other reporting tools that succinctly and accurately convey performance information that provides leadership with timely data used to guide executive decision making.
• Conduct research to understand trends, market conditions, competitor landscape, and other factors which impact internal strategic direction. Use industry related operating metrics to evaluate, identify, and measure opportunities for value creation.
• Support internal stakeholders including the Manager, Operations Analytics, RVPs, Regional Facilities Manager, and Operations Managers/Directors with their needs for ongoing and ad hoc reporting, budget reviews, site visits, and analyses as needed.
• Develop and maintain department standard operating procedures (SOPs) including processes for data collection, data cleansing, and leveraging automated platforms.
• Maintain confidentiality of sensitive information and ensure compliance with company policies regarding data security.
• All other duties as assigned.

Role Specific Requirements Include:

• Bachelor's degree in Analytics or related field or 2+ years of experience in facilities operations analysis or related role.
• Demonstrable analytical ability to interpret and analyze data, identify trends, and use data to connect operational and administrative activities to overall business strategies.
• Proficient with analyzing large data sets and identifying inconsistencies within the data. Ability to research and resolve discrepancies.
• Ability to take personal responsibility for the quality and timeliness of work and achieve results with little oversight.
• Detail and process oriented; ability to develop and deploy standard operating procedures and workflows that increase efficiency and standardize operations.
• Flexible attitude with respect to work assignments and ability to manage a multitude of varied tasks.
• Advanced proficiency in Microsoft Office suite and Smartsheet is required.
• Familiarity with Power BI and visualization tools is a plus.
• Demonstrable proactive approach to problem-solving with strong decision-making capability; willing to seek assistance/guidance when needed.
• Possess an interest in technology and a continuous learning mindset.
• Minimal travel may be required for an occasional off-site meeting.

Competencies:

Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.

Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.

Dynamic Learning Mindset - Continuously seeks opportunities to learn, questions the applicability of past approaches in the current environment, owns growth, and embraces failure as a learning opportunity.

Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.

Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.

Communication - Effectively and appropriately interacts with others to build relationships, influence others, and facilitate the sharing of ideas and information. Uses tact and diplomacy to navigate difficult situations. Relays key messages by creating a compelling story, targeted to specific audiences.

Exceptional Benefits for Exceptional Team Members

As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.

Corvias employees are eligible for:

• A choice between two benefit-rich medical, dental and vision plans
• 401(k) with immediate 100% vesting and up to a 4% contribution match
• Generous paid time off that increases throughout your career
• 12 paid holidays
• Paid time off to volunteer
• 100% paid life and AD&D insurance
• Company paid short-term and long-term disability coverage
• Parental Leave
• Military Leave
• Flexible Spending Accounts (Health and Dependent Care)
• Complimentary Employee Assistance Program
• Tuition reimbursement to support growth and development

Equal Opportunity Employer/Veterans/Disabled

Corvias Corporate Services, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws

Learn more about our Equal Employment Opportunity program by viewing our poster "Know Your Rights"

Learn more about Corvias' External Recruiting Policy.

Learn more about Pay Transparency.