Communications Operator - Communications

Summary:

Answers all incoming calls and transfers calls to appropriate department. Supplies information to callers and keeps a record of calls placed. May perform clerical duties, receive visitors, and schedule appointments.

CHRISTUS Spohn Hospital Corpus Christi - Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer, and stroke care. It is the leading emergency facility in the area with a Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services.

• The Pavilion and North Tower house a state-of-the-art emergency department, ICU, Cardiac Cath Lab and surgical suites
• A teaching facility in affiliation with the Texas A&M University System Health and Science Center College of Medicine
• Accredited Chest Pain Center
• Accredited Joint Commission Stroke Team

Responsibilities:

Greets, directs and assists incoming phone calls and visitors with courtesy.

Requirements:

Education/Skills

• High school diploma or equivalent
• Must demonstrate the ability to work well under pressure and handle complaints in an objective manner
• Excellent customer service skills required
• Excellent computer skills required

Experience

• Previous switchboard experience required
• Switchboard experience in a hospital setting preferred

Licenses, Registrations, or Certifications

• None

Work Type:

Full Time

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