Intake Coordinator

The Salvation Army USA Western Territory
United States, California, San Jose
Feb 25, 2025
Description THE SALVATION ARMY "DOING THE MOST GOOD" SAN JOSE CA - INTAKE COORDINATOR PAY RATE: $17.95 ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees. THE SALVATION ARMY MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. QUALIFICATIONS: * BA in a Social Service field preferred * High school graduate or equivalent required * Two (2) years of related experience * Knowledge of Microsoft Office programs, MSWord, Excel, and Access with ability to learn additional software as appropriate * Excellent organizational skills with attention to detail * Professional judgment and integrity in holding in confidence all information pertaining to beneficiaries, families and co-workers * Effective written and verbal communication skills PHYSICAL REQUIREMENTS: Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and other office equipment. Ability to communicate clearly on the telephone. Ability to lift to 30lbs Ability to perform various repetitive motion tasks ESSENTIAL JOB DUTIES:* 1. Conducting screening interviews at the center or at other community agencies and institutions with applicants seeking admission to the program. Conferring with referral agents and other extra-agency personnel concerning prospective beneficiaries and requesting written background information when necessary. Screening individuals on the phone when appropriate. Determining eligibility for the program or referral based on the personal interview and written information. 2. Processing of admitted beneficiaries via orienting them to the program of services. Explaining applicable rules and regulations. Obtaining necessary signatures on formal agreements. Initiating case record folders, completing all data entry in all pertinent areas of the ARC software (BITS), making ID cards, dispensing clothing requisitions. Taking personal inventories of clothing and other belongings and arranging or insuring dormitory assignments in cooperation with Resident Manager, and scheduling interviews with the Counselor or Chaplain. 3. Refer ineligible applicants to other, more appropriate community agencies and institutions. 4. Maintaining ongoing contact with current and prospective referral sources sufficiently to ensure referrals at an adequate level to maintain program integrity. Devoting at least 4 hours weekly to outreach in surrounding community using an ARC vehicle. 5. Attendance at inter-agency meetings and conference as needed or required. 6. Preparation of any reports or statistical information as required by Center Administrator. 7. Maintain confidentiality of all records, including discharged files, as needed and required for operation of program (CFR 42 & HIPAA). Prepare beneficiary files w/blank forms required by ARC Command. 8. Crosstrain to cover Program Aide tasks as needed. 9. Your supervisor or the Administrator may assign other written or verbal duties. Qualifications Behaviors Functional Expert - Considered a thought leader on a subject Team Player - Works well as a member of a group Thought Provoking - Capable of making others think deeply on a subject Leader - Inspires teammates to follow them Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Dedicated - Devoted to a task or purpose with loyalty or integrity Motivations Self-Starter - Inspired to perform without outside help Goal Completion - Inspired to perform well by the completion of tasks Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization Education Bachelors of Social Work (preferred) Experience 2 years: Worked with individuals with chemical dependency (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)