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Itamar
At ZOLL, we're passionate about improving patient outcomes and helping save lives.
We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on proprietary signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar's corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA.
Job Type
Remote
Job Summary
The IDTF Program Manager plays a pivotal role within our organization, reporting directly to the VP of Special Projects. Collaborating closely with the Sales and Operations teams, as well as our valued customers in hospital and doctor's office settings, this role is essential for the successful integration of our solutions.
Essential Functions
Identify and Improve Processes: Evaluate existing processes and workflows to identify areas for improvement, designing and implementing best practices for efficient implementation. Subject Matter Expertise: Serve as the primary point of contact and subject matter expert for the implementation of WatchPAT programs, with a focus on the Independent Diagnostic Testing Facility (IDTF) sector. Training and Education: Lead the training and education initiatives for field teams, ensuring they are equipped with the knowledge and resources necessary for successful implementation and adherence to best practices. Customer Engagement: Work closely with both internal teams and customers, including large opportunity accounts, to oversee implementation efforts and ensure alignment with customer needs and objectives. Requirements Analysis: Analyze and document customer requirements and business workflows to inform tailored implementation strategies, optimizing the integration process. Utilization Enhancement: Drive increased utilization of our solutions within customer accounts through direct and indirect engagement efforts, including training and education initiatives. Collaborative Communication: Maintain open and effective communication with client implementation teams to facilitate successful program implementation, ensuring alignment with project timelines and objectives. Pre-Sale Support: Assist the sales team in explaining ZOLL Itamar interface mechanisms and details during pre-sale conference calls, contributing valuable insights to the sales process. Continuous Improvement: Drive continuous improvement initiatives aimed at enhancing processes and delivering increased value to customers. Lead and execute internal projects, collaborating with multiple internal and vendor stakeholders to drive positive outcomes.
Required/Preferred Education and Experience
Knowledge, Skills and Abilities
Proven strategic, analytical and implementation skills Cardiology background preferred Strong interpersonal, organizational, planning and negotiation skills Excellent verbal, presentation and written communication skills Demonstrated experience using instructional technology (simulation, online, web based, etc.) Strategic thinker and visionary leader Excellent people skills; likeable, motivational and genuine Proficiency with Microsoft Office Products including Microsoft Word, Excel, and PowerPoint
Travel Requirements
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-VB1 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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