New

Ad Operations Manager & Client Success Manager (Political Division)

Vaco
$80,000.00 - $100,000.00 / yr
United States, D.C., Washington
Feb 21, 2025
Client: Media/Advertising Analytics Organization Role: CSM/Ad Operations Manager Salary: $80,000 - $95,000/Annually + Bonus & Benefits (Depending on level and location) Location: Remote (Preferred EST time zone) We are seeking a Political CSM & Ad Operations Manager to oversee political advertising campaigns, ensure client success, and optimize programmatic ad operations. The ideal candidate will have a strong understanding of digital advertising, political campaigns, and programmatic media buying. You will serve as the primary point of contact for political clients, manage campaign execution, and drive performance through data-driven optimization. Key Responsibilities Customer Success (CSM) Act as the primary liaison for political clients, understanding their campaign goals and ensuring seamless execution. Develop strategic media plans tailored to political candidates, PACs, and advocacy groups. Provide proactive insights and recommendations to optimize campaign effectiveness. Educate clients on our platform, best practices, and data-driven audience targeting. Monitor and analyze campaign performance, providing regular reporting and recommendations. Manage client relationships to ensure satisfaction, retention, and upsell opportunities. Ad Operations (AdOps) Work with Adops team to Set up, launch, and manage political programmatic advertising campaigns across DSPs, social, and display channels. Ensure compliance with political advertising regulations (FEC, state laws, platform policies). Troubleshoot and resolve technical issues related to ad serving, tagging, and tracking. Optimize campaigns in real time using bid strategies, audience segmentation, and creative A/B testing. Collaborate with data and analytics teams to enhance audience targeting and measurement. Work closely with sales, account management, and product teams to refine political advertising solutions. Qualifications & Experience 2-4+ years of experience in digital advertising, programmatic media buying, or ad operations. Strong understanding of political advertising, voter targeting, and compliance regulations. Experience working with DSPs (e.g., The Trade Desk, DV360, Xandr), ad servers, and analytics platforms. Familiarity with political data sources (e.g., voter files, DMPs, geotargeting). Proven ability to manage multiple clients and campaigns in a fast-paced environment. Analytical mindset with the ability to interpret campaign data and optimize performance. Excellent communication and relationship management skills. Ability to work under tight deadlines, especially during election cycles. Preferred Qualifications Experience working with political campaigns, agencies, or PACs. Knowledge of programmatic creative strategies and A/B testing methodologies. Certification in digital advertising platforms (Google Ads, Meta, DSP certifications) Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.