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Director, Enterprise Product Management Office (EPMO)

Delta Dental of California
$140,700 - $305,000
dental insurance, paid time off, paid holidays, tuition reimbursement, 401(k), employee discount
United States, Georgia, Alpharetta
Feb 21, 2025
JOB DESCRIPTION

The Enterprise Project Management Office (EPMO) Director for Delta Dental is accountable for evolving the PMO and directing project/program management activities through oversight of the enterprise-wide project portfolio. This role oversees a team of portfolio delivery, project and program managers who are responsible for managing the organization's most critical enterprise initiatives to deliver on strategic and financial objectives set forth in the portfolio and enterprise roadmaps. The Director will also drive the maturity of Delta Dental's EPMO through the development of strategic plans and best practices, balancing the ability to run the business and transform the business at the same time.

This is a hybrid position and requires the incumbent to reside near one of our main site locations: San Francisco/Oakland (CA), Mechanicsburg (PA) or Alpharetta (GA).

RESPONSIBILITIES

  • Leads a cross-functional team of Portfolio Delivery, Program and Project Managers accountable for the management and execution of work across multiple strategic portfolios; including providing strategic direction, portfolio/program/project management expertise, and collaboration with executive leadership in support of PMO operations and strategy execution.
  • Develops and implements standardized portfolio, program and project management processes, tools and techniques.
  • Creates and evangelizes strategic plans to evolve the maturity of the project management office to become an enterprise PMO working with stakeholders such as Strategy Enablement, Product Management, Technology and Business leaders.
  • Accountable for an integrated set of portfolio initiatives to achieve annual execution plans, providing updates to the senior leadership team around the health and delivery of portfolio initiatives.
  • Responsible to create an enterprise view of the capital and operating expenses across all portfolios in a digestible and meaningful way that highlights dependencies to other areas and potential resource constraints.
  • Oversees continuous improvement of the resource allocation and budget management for portfolio investments.
  • Partners with Product Enablement to develop and drive adoption of Portfolio reporting and metrics to provide a data-driven, consistent view of investment decisions and provide insights to facilitate leadership decisions.
  • Provides timely communications to senior leadership and key stakeholders on overall status and roadmap for key strategic initiatives.
  • Provides the Initiative Advisory Council (IAC) routine insights into portfolio spend, capacity, and risk to ensure financial accountability across multiple investment portfolios. In addition, is able to provide the IAC the levers needed to make decisions on enterprise portfolio spend.
  • Manages annual planning and budgeting cycles across multiple investment portfolios. Includes enterprise coordination, scheduling, and facilitation through the development of best practice approaches and tools that can be applied with consistency across multiple investment portfolios.


QUALIFICATIONS

  • 12+ years w/Bachelor's degree; 3+ years management
  • 3+ years experience in leading a centralized PMO that aligns with organizational goals and drives project management excellence. Demonstrated experience in supporting/leading large-scale programs and projects/initiatives to successful completion, inclusive of managing relationships with C-Level executives.
  • Exceptional cross-functional business acumen with an understanding of all portfolios and functional areas of the business
  • Broad, future-oriented perspective, including the ability to articulately communicate potential future opportunities, outcomes, and risks
  • Exceptional communication skills, including ability to share ideas and information across diverse audiences (team level to SLT level) to drive business decisions, synthesize information clearly, and simplify complex ideas
  • Ability to inspire, influence and motivate individuals and teams across the organization
  • Excellent time management, organizational, and prioritization skills to balance competing priorities in a fast-paced environment
  • Strong emotional/interpersonal intelligence and relationship management skills
  • Exhibited the ability to manage conflict, escalations, negotiating compromise and influencing others
  • Excellent critical thinking, analytical and problem-solving skills including the ability to operate in ambiguity through complex situations

Licenses

* Portfolio Management Professional (PMP). Upon Hire Pref'

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 25. $140,700 - $305,000

ADDITIONAL INFORMATION

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

  • Competitive base and incentive pay
  • 401(k) with robust matching and non-matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with deep financial incentives
  • Generous paid time off plus 12 paid holidays and your birthday off
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including, but not limited to, fair chance and anti-discrimination ordinances. At Delta Dental, we maintain a strict stance on theft, fraud, and violent crimes. For positions involving driving, we enforce heightened standards regarding driving records. Each individual criminal background check is evaluated on its merits, taking into account the time elapsed since the conviction, evidence of personal development and rehabilitation, and any potential risk posed to our business operations, employees, customers, or vendors.

#LI-Hybrid

ABOUT THE TEAM

At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building equitable programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York

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