Support Engineer III

#NowHiring #SupportEngineer
Job Title: Support Engineer III
Contract: 11 Months
Compensation: This position is offering a hourly rate range from $48 - $49 an hour.

Belcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India.

A Support Engineer III Job in Sunnyvale, CA is currently available through Belcan. In this role you will troubleshoot and diagnose software issues - On call support as needed / supporting customer time zones as needed. If you are interested in this role, Apply Today!

Job Description:
Key job responsibilities
* Troubleshoot and diagnose software issues - On call support as needed / supporting customer time zones as needed.
* Resolve technical problems in a timely and efficient manner
* Maintain a comprehensive knowledge of product documentation and features
* Document and track customer and system issues
* Provide feedback to the development team on product issues and support in implementation of potential improvements
* Automate manual tasks and workflows
* Stay up-to-date on the latest software releases and updates
* Migrate existing Native AWS solutions from AWS Console into packaged and automated DevOps pipelines (infrastructure as code, implementing CI/CD practices and automated unit testing)
* In addition, the SE will maintain the pipelines to keep it healthy, and drive other core support engineering and CCI initiatives.

BS Degree in computer science or combination of education and relevant experience.
- 4+ years relevant work experience.
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings
- Knowledge of UNIX/Linux operating system

PREFERRED QUALIFICATIONS
- - Knowledge of distributed applications/enterprise applications
- - Experience analyzing and troubleshooting RESTful web API calls

Location: Sunnyvale, CA
Zip Code: 94089
Keyword"s: #Sunnyvalejobs; #SupportEngineerjobs;
Start Date: Right Away

#ZR

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com