Product Manager - Digital, Marlboro, MA, Full-Time, Hybrid

Schedule

Mon - Fri: 8 AM - 5 PM (40 Hours)

What You'll Do

Summary/Objective:

This role sits at the intersection of security, technology, and business, ensuring our digital products are secure by design while delivering seamless user experiences. The role will collaborate with cross-functional teams, including engineering, security, compliance, and UX, to develop innovative solutions that enhance the security of our member-base without compromising usability.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Define and execute the product roadmap for security-focused features, ensuring alignment with business objectives and security best practices.
• Collaborate with engineering, security, and compliance teams to integrate security controls into digital products, balancing risk mitigation with user experience.
• Work closely with stakeholders to understand security challenges, identify risks, and prioritize initiatives based on impact.
• Lead the end-to-end product lifecycle, from concept to launch, ensuring continuous improvement through feedback loops and analytics.
• Translate security requirements into clear product requirements, user stories, and acceptance criteria for development teams.
• Monitor industry trends, emerging threats, and regulatory changes to proactively adapt security strategies.
• Champion a security-first mindset across product teams, advocating for best practices in data protection, authentication, and threat mitigation.
• Collaborate with marketing, customer support, and sales teams to ensure security features are effectively communicated and adopted by users.
• Perform other job-related duties as assigned by Managers(s).

What You'll Need

Education and Experience Requirements:

• 3+ years of experience in digital product management, preferably in security, cybersecurity, or identity and access management (IAM).
• Strong understanding of security and fraud prevention principles, assessment frameworks, and basic compliance standards (e.g., NIST, FFIEC/NCUA/CFPB guidelines, GDPR, etc).
• Experience working with engineering teams to build security features, such as multi-factor authentication (MFA), device fingerprinting, or risk-based modeling.
• Ability to analyze security risks and translate them into actionable product improvements.
• Strong problem-solving and analytical skills, with a data-driven approach to decision-making.
• Excellent communication and partnership skills, with the ability to bridge technical and business conversations.
• Familiarity with agile development methodologies and experience working in cross-functional teams.

Additional Eligibility Requirements:

• Experience in financial services, healthcare, or other regulated industries with strict security requirements.
• Knowledge of threat modeling, security testing, and incident response processes.
• Background in software engineering, cybersecurity, or IT security is a plus.
• Proficient in Microsoft Office
• Excellent communication and presentation skills, writing skills, organizational skills with attention to detail, and ability to handle multiple priorities.

What We Do

DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares.

DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.