QC Manufacturing Support Supervisor

For nearly a century, The Jel Sert Company has focused on creating high-quality, high-value foods and beverages that help bring people together. Jel Sert is proud of being awarded the Great Place to Work certification along with making Fortune's Great Place to Work in Chicago and Great Place to Work in Manufacturing and Production. We are currently looking for a passionate and dedicated individual to join our team as a 3rd Shift QC MANUFACTURING SUPPORT SUPERVISOR. If you are looking for a work environment that encourages personal growth, responsibility, and a shared vision for creating incredible products that help create lasting memories, then Jel Sert wants you!

The 3rd shift QC Manufacturing Support Supervisor oversees and supports manufacturing operations related to food safety and quality issues. Act as advisor to production teams on QC & QA issues/initiatives (e.g. problem solving, identification and escalation of significant QA issues).

This position may require the employee to work overtime as needed. Overtime is scheduled based upon individual job responsibilities and the needs of the department.

Additionally, this position requires employees to receive cross training & certifications in other quality functions in order to provide back up support as needed (ie. SQF, HACCP, CAPA).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervise Employees on assigned shift
  
  
  
  • Yearly Performance Evaluations/Goal Setting
  • Conduct and coordinate yearly mandatory training of staff as required
  • Schedule and monitor employee time and attendance work schedule. Plan and post weekly schedule
  • Coach and develop employees and working relationships
  • Cross training employees in other Quality areas
  • Review and forward all documents related with Medical Food or DS items.
  • Develop OT Saturday Rotation Calendar consulting QC Manager
  
  
  
  
• Follow up in any CCPs or CQPs failures with Production Supervisor
• Lead any qualification protocol for Contract Products
• Ensure systems are in place to verify finished products are within specifications
• Ensure compliance with sanitation, pest control, GMP and internal auditing process, etc.
• Supervise holds and manage database
• Follow in calibration of QC equipment
• Collaborate with department management to ensure successful introduction of new product and introduction of new equipment
• Identify and determine process improvements and implement in coordination with operation management.
• Assist in development and implementation of quality training programs for employees
• Promote company policies, procedures, quality and process improvement
• Plan and posting weekly schedule
• Supervise Quality Incoming Inspection Process for packaging and ingredients
• Other duties may be assigned

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• 5 years of Quality Assurance experience within the food and beverage industry required.
• Minimum of two years of experience as a QC lead or supervisor required.
• Knowledge of one or more is desirable:
  
  
  
  • Government Regulations (GMPs, CFR, SQF, HACCP)
  • Familiarity with sampling techniques and Laboratory testing.
  
  
  
  
• BS degree in Microbiology or Chemistry highly desired or comparable certification with minimum of 5 years' experience preferred.

KNOWLEDGE, SKILLS AND ABILITY

• Strong leadership skills that include decision making and listening skills with the ability to work under pressure and delegate effectively.
• Strong leadership and interpersonal skills.
• Effective written and oral communication skills.
• Excellent organizational and planning skills.
• Ability to take the initiative, make suggestions, and follow up accordingly.
• Good analytical skills: observation, attention to detail, and problem solving skills that include the ability to solve technical problems.

• Good computer skills (e-mail, internet use, basic skills in MS excel, MS word, and MS Power Point).

• Bilingual (Spanish) required.

BENEFITS & SALARY

The minimum compensation for the QC Manufacturing Support Supervisor is $64,514 annually. The Jel Sert Company is committed to pay transparency and will provide further compensation information during the interview process. Compensation is determined by a candidate's experience, education, skills, training, and the internal equity within our organization. Actual compensation to be paid will be determined upon an offer. In addition to a competitive compensation package, regular full-time corporate employees of Jel Sert are eligible for our extensive benefits programs that can be reviewed here.

PHYSICAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Close Visual Acuity: to perform an activity such as: preparing and/or analyzing data and figures; viewing a computer terminal; extensive reading; visual inspection of lab work, paperwork and computer work. This includes full color perception, as the job involves organoleptic testing of products
• Taste: Distinguish between the 4 basic tastes: bitter, sour, sweet and salty
• Smell: Perceive/distinguish between different aromas
• Standing: Remaining upright on the feet, particularly for sustained periods of time.
• Reaching: Extending hand(s) and arm(s) in any direction
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally form position to position.
• Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
• Grasping: Applying pressure to an object with the fingers and palm.
• Talking: Expressing or exchanging ideas by means of the spoken word.
• Hearing: perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
• Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Ability to lift up to 50 lbs on an as needed basis
• Ability to climb stairs in order to get to areas of the facility to perform job responsibilities.
• Pushing and pulling of carts, with product weighing up to 115lbs, on an as needed basis.
• Close visual acuity to perform activities: preparing and analyzing data and figures, viewing a computer terminal, reading, visual inspection of materials, operating laboratory devices, etc.
• Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

WORK ENVIRONMENT

Office/Manufacturing environment

• The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, and exposure to allergens.
• Move within and between warehouse, production and office facilities
• The worker is subject to noise: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.
• The worker is subject to vibration: Exposure to oscillating movements of the extremities or whole body.
• The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving machines, forklift trucks, and/or exposure to heat/humidity.

FOOD SAFETY and QUALITY RESPONSIBILITIES

Follow applicable procedures and work instructions.

Back up QC Manager

IMPACT ON JEL SERT

The job is essential to ensure all products are produced within Jel Sert and/or customer specifications to ensure product is safe for consumption and meet quality requirements.