Ground Service Rep PT

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable.

With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Part-Time Ground Service Representative you are eligible to participate in the following:

• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match

Part-Time Ground Service Representative Overview:

Sun Country Airlines is growing, it is an exciting time to join our team! The charter team is a close group who have fun while working hard. The primary responsibility of the Ground Service Representative includes traveling with the aircraft in order to monitor aircraft servicing, passenger processing, and weight and balance to Sun Country Airlines safety standards.

Ground Service Representatives act as liaisons between Sun Country Airlines and the customer by maintaining safe and compliant operation. They ensure servicing meets regulatory requirements, SCA policy and procedures and IOSA Standards. Secondary responsibilities include providing training for Fueling, Ground Handling, Deicing, Passenger Service, Hazardous Materials, Exit Row Seating, Sabre functions, Part 382, Security, GSC and regular station procedures.

Essential roles and responsibilities of a PT Ground Service Representative:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage trip planning




• Vendor Training Rosters
• Flight Manifests
• Station Profile




• Ensure ground operations are in accordance with SCA policy/procedures
• Aircraft handling (marshalling, parking, unload/loading, water and lavatory service, pushback) per Aircraft Service Manual
• Passenger Service (check-in, boarding, departures, and arrivals) per Stations Operations Manual
• Execute fueling per Fueling Service Manual
• Execute deicing per Ground Deicing/Anti-icing Manual
• Follow security procedures per AOSSP
• Maintain current and accessible training records
• Ensure governmental requirements are met
• Monitor minimum crew requirements
• Monitor Carry-on Baggage
• Assign Exit seating
• Load handling
• Facilitate on-time departure
• Support crew
• Report flight close

Working Location:This position is open in Laughlin Bullhead Airport, Arizona

The required qualifications we are looking for in a PT Ground Service Rep include:

• Ability to work a flexible schedule
• Ability to communicate effectively with customers, vendors, crew etc.
• Pass all federally mandated drug and criminal history requirements
• Must be able to travel 80% of the time with occasional overnights
• 2 years of airline experience
• Ground Security Coordinator (GSC) Certification

Other Duties:

The above statements are intended to provide a summary of key responsibilities and the anticipated work environment of an accountant. They are not intended to be an all-inclusive listing of job duties. Position expectations may change as the needs, or the requirements of the organization evolve.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Sun Country Airlines respects and values every employee's contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.

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