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Administrative Support Assistant - Neurology Office - Part Time

Northwell Health
$20.00 - $23.00 / hr
United States, New York, Port Jefferson
Feb 19, 2025

MRI Administrative Support Assistant - Part Time

Port Jefferson, NY

Schedule: Monday, Tuesday and Friday

9:30 - 6:00 or 10:00 - 7:00pm

Temp to Perm

FlexStaff is seeking a part-time Administrative Support Assistant for our client, a neurology office in Port Jefferson, Suffolk County, NY.

The MRI Administrative Support Associate is responsible for providing exceptional administrative support within the MRI department, ensuring a smooth and efficient workflow. This role involves greeting and registering patients, managing appointment scheduling, verifying insurance details, and handling patient documentation.

Responsibilities


  • Greet and register patients in a friendly and service-oriented manner


  • Verify and update insurance information to ensure proper billing practices.


  • Collect and log co-pays and fees, maintaining an accurate log of payments and ensuring the daily batch from credit card machines is correct.


  • Answer and transfer incoming phone calls professionally and efficiently.


  • Schedule, reschedule, or cancel appointments for new or current patients, confirming appointments and notifying staff of any changes.


  • Verify patient eligibility and coverage details with insurance providers


  • Prepare patient paperwork the day before appointments to ensure readiness.


  • Communicate with neurology offices to identify patients scheduled for MRI services at this location, maintaining clear lines of communication.


  • Performs related duties, as required.

Requirements


  • High school diploma or equivalent; additional education in healthcare administration or related field preferred.


  • Previous experience in a medical office or administrative role, preferably in radiology or imaging.


  • Strong customer service skills


  • Ability to handle sensitive patient information with confidentiality.


  • Proficiency in electronic health record (EHR) systems.


  • Excellent communication skills, both verbal and written.


  • Familiarity with Konica and AdvancedMD systems


  • Flexibility with schedule when necessary

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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