Student CRM Manager

Academic and Student Communications

The Academic and Student Communications team at Mizzou seeks a communication strategist with a passion for CRM. Specifically, we're looking for someone who can:

* Manage relationships across teams and technical systems to facilitate the integration and management of various data sources in Slate CRM

* Design and execute cohesive communication campaigns that align tactics across multiple channels; paid ads, email, web/SEO and social for the current student audience.

* Use multiple analytics frameworks (Google Analytics, Slate CRM, functional systems, customer data, industry data) to define and drive conversion from marcom metrics to defined student outcomes.

* Track, recommend and implement trends that increase organic traffic and user engagement across campaigns and platforms.

* Define performance metrics and develop content distribution strategies to accomplish measurable goals.

M-F, 8-5

A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary

High level understanding of analytics frameworks including GA, SEO.
Experience in higher education environments
Knowledge of Slate CRM

Salary Range: $60,000-$65,000/year

Grade: GGS-11

University Title: Senior Strategic Communications Consultant

Internal applicants can determine their University title by accessing the Talent profile tile in myHR.

Resume, Cover Letter

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen cultural festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.