Real Estate Associate

Who We Are

At Hamilton Families, our mission is to end family homelessness in the San Francisco Bay Area. Since 1985, we have been meeting the most urgent needs of unhoused families in our community. Our programs specialize in preventing family homelessness when possible, providing shelter and transitional housing to families in times of need, supporting the wellbeing and academic achievement of children who experience homelessness, and quickly returning families to safe and stable housing throughout the Greater Bay Area. At Hamilton Families, we believe the San Francisco Bay Area is at its best when people from all backgrounds can start a life here, raise a family here, and thrive here. We envision a Bay Area where housing is accessible and affordable, where homelessness is rare, brief, and nonrecurring, and where all people and families have a safe and stable place to live. We foster an inclusive environment where diverse perspectives are valued and contribute to our collective success. Our commitment to inclusivity ensures every team member feels respected, supported, and empowered to thrive.

What You'll Do

We're excited to be adding a Real Estate Associate to our organization! This is an engaging and rewarding opportunity that plays an integral role within the organization. We are looking for someone who is passionate about working with our participants and contributing to the fight against homelessness. The Real Estate Associate will report directly to the Real Estate Manager and be part of the Housing Solutions team. This individual will conduct regular rental market analysis to stay abreast of industry changes to accommodate families' needs. This position will perform outreach to owners and property management companies, maintaining a vast database of housing units, while providing support on repairs and mediation after families are housed.

What Your Day Looks Like

• Build and maintain partnerships with property owners, landlord groups, and housing associations to secure housing opportunities
• Collaborate with Case Managers to support housing placement, resolve conflicts, and ensure housing retention for clients
• Source and secure housing units, negotiating rent, deposits, and other terms
• Match families with housing that meets their needs, considering potential barriers
• Oversee the housing placement process, from Intent to Rent through move-in
• Provide housing location services for external contracts, from intake through aftercare
• Conduct Housing Quality Standards (HQS) Inspections to ensure unit safety and compliance
• Verify property owner information and research public records for New Vendor Packets
• Educate landlords on fair housing laws and ensure lease compliance
• Track available housing units in Salesforce
• Serve as a resource for research, data, and special projects
• Resolve landlord issues and maintain positive relationships in coordination with Housing Services
• Negotiate move-in/move-out terms and conduct inspections, preserving landlord relationships
• Promote healthy landlord-tenant relationships
• Create and maintain resource guides on local housing markets, tenant rights, and financial advice
• Prepare and deliver housing market presentations and tenant education workshops
• Maintain accurate records and reports in a timely manner
• Perform other duties as requested

What Makes You Successful in This Role

• Proven track record of real estate experience with a focus on Fair Housing Laws
• Excellent marketing and networking skills along with a drive for success
• Ability to work and collaborate with a diverse group of people on projects and making decisions for the benefit of our participants
• Highly organized, self-motivated, and capable of working independently to meet goals
• Demonstrated ability to exercise appropriate judgement and uphold policies and procedures

What You Bring

• 2+ years of real estate or property management experience
• A background in working with nonprofit organizations, social services organizations, or community-based programs
• Bilingual abilities, especially in Mandarin, Cantonese, or Spanish
• Highly proficient in Microsoft Office Suite, Salesforce, and other software
• Ability to travel locally and long distance to meet with vendors and participants

We encourage applicants to apply even if they feel they do not meet all the listed criteria. We value diverse perspectives and believe in the potential for growth and development within our team. Your unique skills and experiences may be exactly what we need to succeed together.

Why Choose Us

• Our commitment to welcome all individuals creates a richness of viewpoints and keen ability to challenge established thinking
• Enjoy excellent medical, dental, and vision coverage
• Employer matched 403(b) retirement plan
• Wellness and commuter benefit programs
• Paid time off and holidays

Our Values

• Resourceful
• Helpful/ "Yes, And"
• Growth Mindset
• Data Informed
• EDI: Equitable, Diverse, and Inclusive

Compensation Range: $28.00 per hour

Position Type: Non-Exempt

Union Representation: Yes

Schedule: Monday - Friday, 9:00am - 5:00pm

Location: Mission Street + Field Work