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Customer Service Representative

MV Transportation
United States, California, San Francisco
Feb 14, 2025

Customer Service Representative
Job Locations

US-CA-San Francisco


ID
2024-8995

Position Type
Regular Full-Time



Overview

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Responsibilities

MV Transportation is seeking aCustomer Service Representativewho will be responsible for a variety of clerical duties, including reconciling drivers manifests, checking drivers in and out for shifts, ensuring vehicle availability, communicating with Dispatch and Maintenance on daily activities. Additional duties include keeping some report writing, reviewing drivers' paperwork, organizing paperwork and ensuring it gets to operations and/or payroll departments. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills.



Qualifications

TalentRequirements:

    Experience with Microsoft Word, Excel and excellent ten key skills.
  • Attentive to details.
  • Able to multi-task and to work under pressure to meet deadlines.
  • Customer service experience required.
  • Strong interpersonal skills and excellent written and oral communication skills required.
  • Excellent attendance.
  • Transit experience a plus.
  • Bilingual English/Spanish a plus.

Starting pay rate: $20/hour

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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