HID Application and Validation Specialist - Forensics (Southeast)

At the heart of QIAGEN's business is a vision to make improvements in life possible.

We are on an exciting mission to make a real difference in science and healthcare. We are still the entrepreneurial company we started out as and have today achieved a size where we can bring our full power to many initiatives and to our presence across the globe.
Our most valuable asset are our employees - around 6000 in over 35 locations around the world. Our ambition is to ensure we have outstanding and passionate people working in the best teams and we are constantly looking for new talent to join us.
There are few players who have shaped the world of modern science and healthcare as much as QIAGEN, and we have only just started.
If you are looking to advance your career, are seeking new challenges and opportunities, enjoy working in dynamic and international, diverse teams and want to make a real impact on people's lives, then QIAGEN is where you need to be.

Join us. At QIAGEN, you make a difference every day.

The HID Application and Validation Specialist is responsible for enhancing customer satisfaction and building customer relationships while advancing the adoption of proprietary/advanced technology products and services in the defined area of Human Identity (HID) & Forensics.

The HID Application and Validation Specialist must have four or more years of relevant experience within a forensic DNA environment and hold an advanced degree in a relevant field. The successful applicant must have a strong knowledge of QIAGEN products and the Forensics workflow from sample collection to profile analysis, with a high knowledge of NGS library preparation, sequencer operation and data analysis workflows. The successful candidate must have previous experience of performing instrument and assay validation to FBI QAS and/or SWGDAM guidelines together with knowledge of ISO17025. They must be comfortable working both alone and as part of a team, be experienced in project work and working with customers at all levels.

Essential Skills

- Detailed knowledge of NGS methodology, preferably with Verogen assays, covering library preparation, sequencer operation and data analysis.

- Knowledge of validation to ISO 17025 standard and knowledge of North American QAS policies.

- Knowledge of HID applications of NGS technology.

Desirable Skills

- Knowledge of Probabilistic Genotyping.

Sales revenues / budgets

- Meet or exceed sales targets for assigned QIAGEN products/services and assigned business objectives through support of the HID Sales Specialists and representatives, and develop tactical plans to maximize product adoption. Perform validation services to enhance adoption of QIAGEN technologies.

Strategy

- Implementation of corporate strategy in defined key accounts.

Customer Focus

- Through consultative selling by way of product demonstrations and technical consultancy, enhance customer satisfaction and increase our competitive advantage while building trust and relationships with customers. Maintain and develop strong relationships with key customers and references.

Business / Markets

- Conduct seminars/exhibitions and increase number of strategic partnerships within market. Communicate market information through business teams, CRM market feedback, and/or other approved channels.

Manage Resources

- Involve and support team members to achieve mutual company goals and objectives. Daily use of CRM database for input and output of customer information to increase sales effectiveness. Utilize appropriate communication channels to ensure effective communication across business units.

Decision Making

- Makes sounds business decisions based on relevant information, take calculated risks as necessary to achieve business objectives.

- Self-motivated with the ability to work independently while under guidance from manager.

- Ability to work in teams.

- Excellent listening, written and oral communication skills for all business levels.

- Fluent in English with second language preferable.

- Minimum of Bachelor of Science degree or equivalent.

- 4+ years of relevant business / market / product experience.

- 4+ years of relevant lab experience within a forensic DNA environment.

- Understanding and experience of NGS technologies, preferably Verogen/QIAGEN assays & MiSeq FGx sequencer.

- Experience in validation of purification, assay and NGS technologies on manual and automated methods to FBI QAS/SWGDAM guidelines and ISO17025 standard.

- Technical expertise in defined specialist market with broad knowledge of QIAGEN products.

Demonstrated ability to:

- Sell against competitors in assigned marketplace.

- Drive adoption of new technologies through key opinion leaders, seminars, national conferences, references and other as applicable.

- Considered globally as a key knowledge holder for specific markets or applications including:

- Proprietary technologies, Consortiums, Industry standards and/or Regulatory guidelines.

- Differentiating features and benefits of competitors products.

-Networks of key opinion leaders in defined area.

- Contributes to Sales and Marketing product development including:

- Technology and market assessment of portfolio gaps.

- Provide market feedback and market analysis for new concepts and products.

- Develop sales materials to drive business objectives.

- Disseminate acquired knowledge, product information and services across the sales organization.

- Proven experience in project management and complex sales.

- Ideal location - Southeast region

- All USA locations possible.

- Home Based.

- 80% of time spent in the field, driving license required.

- The role will primarily function within South East of USA (LS, MS, TN, AL, NC, SC, VA, GA & FL) but will require travel through-out the entire of North America as the business needs dictate .

At the heart of QIAGEN are our people who drive our success. We act with passion, always challenging the status quo to drive innovation and continuous improvement. We inspire with our leadership and make an impact with our actions. We create a collaborative, safe and engaging workplace which forms the basis for high performing individuals and teams. We drive accountability and entrepreneurial decision-making and want you to excel your growth and shape the future of QIAGEN.

QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including but not limited to assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.

QIAGEN complies with applicable laws regarding the confidentiality of employee health information and the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Candidates who require accommodation should contact Benefits@QIAGEN.com. This policy is part of QIAGEN's ongoing efforts to support public health efforts and to ensure the safety and-well-being of its employees, customers, business partners, and community.