Donation Associate

Goodwill Western Missouri and Eastern Kansas
United States, Kansas, Leawood
Feb 06, 2025
The Donation Associate is responsible for receiving and processing donations. The associate will sort and distribute donations to the appropriate areas for detailed processing. They will have a high degree of contact with customers and must be able to cheerfully interact with donors and members of the public in a variety of situations. Job Duties Greet and support donors Unloads donation and handles donations in a professional manner Notify Donors of what can't be accepted and identify alternative donation locations. Logs all donations Distributes tax receipts Processes donations Load and unload trucks Sorts donations and removes soiled/broken/worn donations to salvage. Label gaylords Removes sharps and hazardous materials and stores them in the designated area Assists in maintaining safety and security of donated merchandise. Uses hand truck/pallet jack to move donations Keep area clean and organized to include exterior of building Perform exterior duties to include snow removal, de-icing, picking up dropped off donations Ensure supplies are stocked, neat and organized. Sweep and mop as necessary Ensure clean, organized work and storage areas General store upkeep including but not limited to sweeping, mopping, glass cleaning, and bathroom maintenance. Qualification Experience in customer service preferred Understanding of the importance of the donor process and how it supports the mission Ability to perform job duties safely The incumbent should have at least 6 months of work history, unless this is their first job High school diploma or equivalent is not required. Operation of the hand stacker will require the ability to become certified in its operation