New 
QA Analyst
 Tyler Technologies | |
 United States, Maine, Yarmouth | |
 Feb 05, 2025 | |
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QA Analyst Apply Online Position Summary
The Quality Assurance analyst tests and quality assures programs, application modules and
products of increasing complexity created by the Development Department using systematic
quality assurance techniques. The QA Analyst provides support for various modules to
customers, peers and management with diagnostic troubleshooting assistance and strives to
further organizational and company goals. Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management. Location
Yarmouth, Maine Travel
0-5% Responsibilities
* Test and validate program modules of increasing complexity to meet specifications and
procedures standards.
* Conduct thorough and accurate testing of client/server and web-based applications.
* Conduct thorough analysis for agency mandated requirements.
* Document software defects in the issue-tracking system and proactively communicate with
software developers.
* Validate all written documentation for assignments for accuracy and completion.
* Validate software releases of basic complexity prior to distribution.
* Create and maintain test plans and test cases of typically basic complexity for all testing
assignments.
* Adhere to and assist in the development of standards and procedures.
* Assist with reviewing and editing test case scripts and writing queries.
* Assist with documenting and executing black box, exploratory/heuristic, end-to-end, and any
other testing approaches necessary to ensure effective product test coverage.
* Assist in the identification of new procedures, methods and/or tools to improve the efficiency
of the QA process.
* Assist in the design and requirements for new products.
* Provide analysis and consulting support for development and support employees.
* Perform other duties as assigned.
Complexity
The QA Analyst must be able to:
* Communicate effectively with technical and non-technical audiences.
* Work independently to organize assigned work and make sound independent decisions.
* Operate effectively in a fast-paced environment; juggling multiple tasks effectively to meet
deadlines.
* Apply technical skills to address increasingly complex test scenarios involving web and database servers, mobile devices and/or other systems components.
* Relate the application of computer capabilities and testing technical to real world problem resolution. Demonstrate an in-depth understanding of assigned software modules.
* Exhibit efficient management of time, tasks and priorities.
* Maintain a positive team player attitude.
* Assist in defining/refining QA standards and procedures.
* Demonstrate an excellent work ethic and focus on work, tasks, priorities and improving the QA process.
* Stay abreast of the latest trends in software development and quality assurance.
* Work directly with clients to help diagnose urgent issues. Qualifications
* Bachelor's degree or higher in Computer Sciences, Management Information Science, or
Business. Equivalent work experience may substitute for degree requirement.
* Prior experience in software quality assurance required; Tyler software or related experience
helpful.
* Solid analytical and problem solving skills involving sound decision making and effective
resolutions.
* Solid understanding of QA testing methodologies and practices preferred.
* Familiarity with basic coding and/or scripting is required.
* Full software development lifecycle familiarity is strongly preferred.
* Keen attention to detail.
* Strong planning and organizational skills involving the ability to manage multiple work
streams effectively.
* Strong time management skills with proven track record of delivering successful results.
* Strong interpersonal and communication skills involving the ability to communicate verbally
and in writing technical and non-technical information.
* Firm knowledge and experience with relational databases including solid knowledge and
understanding of SQL and query writing.
* Proficient with Microsoft Office.
* Ability to work independently as well as collaborate in a team.
* Ability to maintain a test environment effectively with regards to products, tools, data and
related aspects.
* Ability to be effective in a fast paced environment. Taking Care of You & Your Family
Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people. Apply Online Requisition Number:2025-6222 Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability. | |