Professional Development Administrative Assistant

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Compensation Package:

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program
• Flexible work arrangements
• Clinical supervision for licensed social workers and counselors

JOB SUMMARY: Responsible for providing administrative support for the day-to-day department activities including but not limited to: scheduling trainings and How We Work Operations Orientation, communicating with instructors on paperwork requirements, answer learning management system (LMS) help desk questions, manage professional development training room reservations, set up training room for in-person trainings, maintain inventory of office supplies and other Professional Development equipment.

ESSENTIAL DUTIES and RESPONSIBILITIES:

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  Schedule training sessions, coordinate list of trainers instructors, and oversee LMS registration procedures, along with ensuring that the facility is properly set up and PD staff members are notified of assignments, issues or concerns.

  
  
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  Communicate with instructors about training and paperwork requirements.

  
  
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  Help edit instructor manuals, handouts, infographics, and other relevant teaching tools, Contribute to the development and revision of professional development's department protocols.

  
  
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  Provide in person and/or virtual support for professional development instructors including class reminders, space/materials preparation, and paperwork collection.

  
  
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  Maintain professional development materials, instructor manuals, equipment, office supplies and training spaces, including room arrangements.

  
  
• Serve as professional development registrar, including customer service (LMS helpdesk) and LMS system management (class loading, registration, and class closing based on class sign-in sheets). Maintain training documentation.
• Respond to LMS help desk requests and document learner course completion within the LMS.
• Conduct monthly inventory of supplies, order supplies as reviewed in budget with Director of Professional Development, confirm receipt of orders. Enter department
  invoices in ReqLogic procurement system.
• Create compliance reports to include but not limited to: CPR/FA, CPI, Bloodborne Pathogens, and Program Training Orientation Checklists.
• Support internal marketing of PD training and events.
• Maintain department electronic and/or physical records ensuring they are created, filed, and organized.
• When assigned, serve as the technical assistant for internal and/or external training sessions.

EDUCATION and EXPERIENCE:

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  Associate degree in a relevant field.

  
  
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  Two (2) years' administrative experience, ideally in a learning and development, social services or behavioral health setting.

  
  
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  Experience with a learning management system preferred.

  
  

SKILLS and COMPETENCIES:

• Proficiency with Microsoft Office Suite applications including Word, Excel, & PowerPoint.
• Ability to operate job-related equipment including the use of basic computer programs and systems to effectively carry out the duties of the position.