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Messaging and Directory Services Engineer - Senior

Baptist Health
United States, Kentucky, Louisville
Feb 01, 2025

Job Description:

Baptist Health is looking for a Messaging and Directory Services Engineer - Senior to join our team in Louisville.

The Senior Messaging & Directory Services (MDS) Engineer is a pivotal role within Baptist Health, responsible for providing comprehensive engineering and architectural support for MDS systems. This role involves architecting solutions, implementing changes, and maintaining the health of MDS systems while adhering to industry best practices and vendor directions.

Essential Duties:
* Provide overall support for technology and systems supported by the MDS team.
* Responsible for architecting solutions leveraging MDS systems and other available resources.
* Implementation of changes using Baptist Health change management protocols.
* Implementation of patches for department systems and related support systems.
* Build solutions using development best practices.
* Drive direction of overall department strategy.
* Maintain knowledge of industry specific best practices for supported systems.
* Stay current with vendors direction for supported systems.

* Manage, lead, and participate in organization-wide projects or initiatives involving MDS systems and team.
* Collaborate with other areas of the business to understand needs and develop appropriate solutions.
* Interact with various vendors to coordinate efforts.
* Manage vendor resources to insure proper coordination between Baptist Health and vendor.
* Maintain regular cadence of interaction with vendor.

* Monitor and maintain health of MDS systems and associated workflows.
* Auditing and reporting of resources associated to MDS systems.
* Engage various vendors to receive support.
* Stay current on departmental standards.

* Provide direct end user support.
* Create and maintain end user and team documentation.
* Participate in on-call rotation.

* Act as an escalation point for the department.

Minimum Education, Experience, Training and Licensures Required

  • Bachelor's degree with minimum of 5 years job-related experience required.

  • Five or more years of job-related experience in lieu of degree.

  • In depth knowledge of the technologies and principals (Microsoft 365, Active Directory, Exchange, Windows Server, PowerShell).

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.
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