Manager, Application Support

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Manager, Application Support to join our IT Infrastructure team. If you want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you.

Management of application support services. Support services include management of user accounts, identification and resolution of application end user problems, liaison between end user and IT for enhancement, development of user tools, training and continuing education for applications;
• Manage/train staff designated for application support services;
• Build and provide report metrics to management team to evaluate overall team efficiency;
• Provide application overview/demonstrations;
• Demonstrate strong leadership and communication skills; and
• Demonstrate analytical and decision-making skills.

• Bachelor's degree in Information Systems or a related field;
• At least 3-5 years in a management role;
• Demonstrated competency in managing application support functions;
• Basic knowledge of ITIL processes.

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.

People. Purpose. Passion. Make a Difference Tomorrow. Join Today

The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.

Cincinnati Perks

• Cincinnati Campus Overview
• Hybrid work-from-home options (dependent upon position and level)
• Competitive PTO packages, starting at 20+ days
• Flexible work hours
• Discounted tuition for UC online programs
• Company-sponsored employee appreciation events
• Employee health and wellness initiatives
• Community involvement with local nonprofit organizations
• Competitive compensation and benefits package
• Structured career paths with opportunities for professional growth
• Partnership and discount with onsite childcare
• Discounts on local sports games, local fitness gyms and attractions
  • Official Sponsor of FC Cincinnati
• Modern, ecofriendly campus with an on-site fitness center, bar, and restaurants

Awards

• Recognized by Forbes as one of America's Best Mid-size Companies in 2021, 2022 and 2023
• Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility

What to Expect Next

A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

EO/AA Employer M/F/Disability/Vets