New

Product Manager - Payments

Auctane
paid holidays, tuition reimbursement, flex time, 401(k)
United States, Texas, Austin
Jan 30, 2025
About us At Auctane, we are united by a passion to help sellers - wherever they are, however they operate - fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products - over $200 billion worth - to customers around the globe. And Auctane is just getting started. Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, Stamps.com, ShipEngine, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role The Product Manager - Payments will own the strategy, development, and optimization of Auctane's payments capabilities. This role involves building a comprehensive payments infrastructure to meet the needs of small businesses while ensuring seamless integration with Auctane's platform. Reporting to the Senior Director of Payments and Billing, the Product Manager will work cross-functionally to deliver secure, scalable, and innovative payment solutions that support Auctane's global growth. This position is hybrid (3 days per week in office) and is located in Austin, Texas. About the team Auctane is the leading provider of software and APIs that enable small product-based businesses to automate their post-sale processes. From shipping to billing and payments, Auctane delivers innovative solutions that empower businesses to thrive. With a strong presence in the US and Europe, and plans for global expansion, Auctane is on a mission to simplify post-sale operations and drive business growth. What will you be doing? Payments Capabilities for Small Businesses: Define and develop payment solutions that address the unique needs of small businesses, including payment processing, multi-currency support, and flexible payment methods. Collaborate with design and engineering teams to create user-friendly experiences for payment setup, invoicing, and transaction management. Gather customer feedback to continuously refine and enhance payment features. Payment Infrastructure for Auctane's Platform: Build and optimize the backend payment infrastructure to support high transaction volumes and ensure reliability and scalability. Work with engineering to integrate payment gateways, processors, and other financial partners. Ensure compliance with regulatory standards such as PCI-DSS and other global payment requirements. Cross-Functional Collaboration: Partner with the Senior Director of Payments and Billing, engineering, customer success, and finance teams to align on product priorities and deliverables. Work closely with legal and compliance teams to address regulatory considerations and mitigate risks. Collaborate with product marketing to launch new payment features and educate customers about their benefits. Goals and Metrics: Define success metrics for payment products, including transaction success rates, customer adoption, and revenue impact. Monitor and analyze performance data to identify areas for improvement and optimization. Report on progress and align initiatives with broader company objectives. What are we looking for? 5+ years of product management experience, with 3+ years focused on payments, fintech, or related domains. Strong understanding of payment ecosystems, including gateways, processors, and compliance frameworks. Proven ability to deliver customer-centric solutions that balance usability with security and compliance. Exceptional analytical skills with a data-driven approach to decision-making. Excellent communication and collaboration skills, with experience working cross-functionally in a fast-paced environment. Passion for empowering small businesses and addressing their unique challenges. What will make you stand out? Experience in SaaS or platforms serving small and medium-sized businesses. Familiarity with global payment requirements and multi-currency transaction management. Knowledge of subscription billing systems and recurring payment models. Hands-on experience integrating APIs for payment gateways or processors. What do we offer? We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays. Take the reins of your time off with our Flex Time Off policy - because work-life balance should always be in your hands! We offer 12 paid holidays for all of our US employees! 401k employer matching program - because your future deserves a friendly boost! We conduct annual merit reviews to recognize and reward your hard work and achievements. Company events, we work hard, play hard! We do our best every day, even at our regular team-building events. Attractive office space in the heart of central Austin, Texas (free drinks, snacks...). Indulge in weekly catered lunches at our office - a delicious perk to fuel your work. Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans. Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc. Employee Assistance Program. We offer up to 8 free mental health sessions. We offer gym discounts to help you stay fit and healthy! We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way. Employee Referral Program! We reward employees helping us find top talent! An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive. Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.) Sit for prolonged periods of time Utilize wrist and hands for a prolonged period of time Walk short distances Stand for short periods Speaking and conversing with others Lift up to 25lbs without assistance up to chest height Equal Opportunity Employer/Veterans/Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.