Data Literacy Instructional Specialist

SHIFT:

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview
This role will join the highly innovative and collaborative Data Literacy Program within CHOP's Data and Analytics team. With the digitization of healthcare and the need to use data to improve processes and patient outcomes, the Data Literacy program's mission is to help every employee speak the language of data with confidence. The program is responsible for data related training and learning such as curated training programs, workshops, analytics communities of practice and cohort-based learning experiences.

The audience for these data literacy initiatives are health care providers and support staff in a rapidly changing, fast paced health care setting. This role requires the ability to learn and adapt quickly, collaborate with peers and data subject matter experts as well as work with a variety of stakeholders with different data literacy needs and requirements and demonstrate an understanding of data and analytics.

A successful candidate will have a combination of the following:
* Enthusiasm and passion for data, statistics, analytics, and learning, especially for learners new to data and analytics
* Experience in product or project management
* Comfort in public speaking and classroom instruction
* Entrepreneurial spirit, creativity, and desire to innovate
* Effective at collaboration with other departments and colleagues
* Ability to grasp and distill highly complex issues and translate them into clean, focused, understandable solutions
* Passionate about education and designing engaging learning experiences, deeply curious about how and why people learn about data

What you will do

• 20% strategic
  - Help build and expand the vision and of CHOP's Data Literacy program in conjunction with the Data Literacy leadership.
  - Develop a thorough understanding of learning objectives, then determine how to leverage design and technology to achieve and deliver on those objectives.
  - Identify new program initiative opportunities for the Data Literacy Program and/or analytics tool-specific training.
  - Serves as a Data Literacy subject matter expert on a national platform through networking, conference presentations/attendance and participation in workgroups.
• 20% operational
  - Owns the delivery and lifecycle of one pillar of work for the Data Literacy program. This includes impact metrics, ROI reporting and executive summary development.
  - Performs discovery and suitability assessment of existing educational resources (within and outside the enterprise) for specific assigned instructional topics. Expands upon the existing base of educational materials into sustainable Data Literacy resources that can be leveraged across the organization and span multiple learner personas.
  - Participate in Data Literacy marketing events, such as speaking engagements, blog posts, and other creative channels that support the promotion of the Data Literacy Program.
• 60% tactical
  - Gain in-depth knowledge of customer needs and learning challenges by conducting user interviews.
  - Improve existing or lead the development of new Data Literacy products (courses, curriculum, learning modules, learning personas) based on emerging need or new data best practices.
  - Use instructional design best practices and tools to create trainings and meet the learners where they are in their data literacy journey.
  - Proactively partner with data subject matter experts across the enterprise to develop, revise and/or validate training content.
  - Weekly to daily delivery or facilitation of virtual and in-person training on Data Literacy topics to diverse learning communities, from support staff to clinical workers and executives.
  - Build trusting relationships with data learners that meets them where they are and empowers them to continue to grow in their profession.
  - Conducts pilot tests and make continuous product improvements to material based upon pilots, reviews, and other formative evaluations.
  - Delight our learners across the enterprise and ensure that we are constantly improving the learners' experience.

Education Qualifications

• Bachelor's Degree Computational, mathematical or science-related field or a data-related background Required
• Master's Degree Business, education, data science, computational, mathematical or science-related field or public health Preferred

Experience Qualifications

• At least two (2) years Experience in training and supervision, instructional design, classroom instruction, eLearning, curriculum development, etc. Required and
• At least four (4) years Experience in data and analytics including data science, data analytics, statistical programming, data integration, data management, biostatistics, software development, etc. (or education equivalent) Required and
• At least one (1) year Experience in visual and instructional design tools such as Adobe Creative Suite, Camtasia, Vyond, Captivate, Articulate, Storyline, etc. Required or
• At least three (3) years Experience in training and supervision, instructional design, classroom instruction, eLearning, curriculum development, etc. Preferred and
• At least five (5) years Experience in data and analytics including data science, data analytics, statistical programming, data integration, data management, biostatistics, software development, etc. Preferred and
• Experience in the implementation and evaluation of training programs (university, corporate, organization-wide programs/plans). Preferred and
• Instructional design methodologies, E-learning strategies, LMS management, computer-based training development skills Preferred and
• Classroom teaching experience Preferred

Skills and Abilities

• Demonstrated appreciation of diversity and affinity for interacting with people of varying backgrounds and perspectives (Required proficiency)
• Energetic presenter, comfortable engaging large groups of learners in professional workshops and training sessions. (Required proficiency)
• Exemplary skills in technology and facile in utilizing zoom, teams, and other online collaboration tools. (Required proficiency)
• Strong critical thinking and problem-solving skills, well organized, excellent writing and communication skills. (Required proficiency)
• Outstanding interpersonal skills to motivate and lead others (Required proficiency)

Licenses and Certifications

• Instructional Design Certification - Various - - Preferred
• User Design (UX) Certification - Various - - Preferred

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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