Lead Patient Support Assistant

Hospitality Services

Full Time

83476BR

Job Summary

The Lead Patient Support Assistant will support the directives of the Hospitality Services Supervisor and provide the Supervisor with related feedback in regard to the staff's work performance and the daily departmental operations. The Lead in conjunction with the Supervisor will assist Patient Support Assistants so that the patient rooms are cleaned and patient ready in an efficient manner and in accordance to departmental procedures. The Lead will generate the BTO Board as needed and support OR and custodian staff also. At the beginning of each shift, it is the responsibility of the Lead to inspect the discharged rooms, and Bio-Hazard rooms, to ensure areas are patient and staff ready, according to the hospitality services and cleaning procedures. The Lead will also participate in the cleaning and turnover of the discharged rooms according to the Hospitality cleaning procedures.
It is also essential to complete the training for Medications and Auxiliary Staff Competency.

The Lead is responsible to ensure that the (PSA's) daily cleaning assignments are covered. The lead also is responsible to retrieve the Hospitality telephone messages, check the sick book , and, when necessary call in staff to fill in for absent employees in accordance with the Hospitality call-in procedure.

The Lead does not have full authority in administering disciplinary action, this position does carry the responsibility to report to the Hospitality Supervisor or to the department manager, problems created by poor work performance of an employee, or by his/her failure to follow departmental policies or regulations. Also the Lead is required to some extent to make independent decisions when the supervisor and/or manager are off duty.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $37.74 - $47.11 (Hourly Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualifications

• High School graduate, GED and/or equivalents.
• Minimum of 2 year of satisfactory work experience in the cleaning of hospital surgical rooms.
• Ability to organize and prioritize the daily work load
• Good arithmetic skills
• Demonstrates excellent communication, interpersonal, and customer service skills
• Basic computer skills

Preferred Qualifications

• Previous Lead experience
• Bi-lingual or multi-lingual capability
• Computer skills related to BTO and Transport Board

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

008976 HOSP LAB TCHN 1

Job Category

Facilities & Custodial

Bargaining Unit

American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Bay (SF)

Work Style

Fully On-Site

Shift

Nights, Variable

Shift Length

8 Hours