Resource Specialist

United States, North Carolina, Raleigh

500 West Peace Street (Show on map)

Jan 29, 2025

Job Title: Resource Specialist

Job Location: Remote, Columbus/Central region area highly preferred

Job Duration: 1+ Month

Walk me through the day to day responsibilities of this the role and a description of the project (Outside of Workday JD): Perform member outreach to resolve social determinant of health needs. CHW certification required. Customer service skills, motivational interviewing skills, ability to use computer system, electronic health record experience preferred. Closed loop rate percentage; opening assessments and resolving members needs, working through assigned tasks daily.
Internal/External Groups with which the Candidate will interface:
Required Skills/Experience:		Preferred Skills/ Experience:
1.	EHR/Computer experience	1.	Dealing with difficult people
2.	Customer service/motivational interviewing	2.
3.	Community based organization/resource linkages	3.
Education Requirement:	CHW certification is the only required for education/certification. This can be from any form CHW education/ program.	Education Preferred:
Software Skills Required:	Trucare (helpful, but not required)
Required Certifications:	CHW Certification	Required Testing:	none