AI Solutions Lead / Report Analyst

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary and bonus plan

• Paid vacation/holidays/sick time

• Comprehensive benefits package including 401K, medical, dental, and vision care

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

What you will do

As the AI Solutions Lead / Report Analyst you will be responsible for supporting configuration requests and participating in projects. You will be a strategic business partner that applies technology to support business requirements. Demonstrating Workday expertise, the HR Technology team partners with HR Centers of Expertise and the HR community with any questions about functionality, solves issues, and works with the vendor on any system-related issues, and test new functionality. The team is involved in many different projects which will enable the HR Technology Analyst to work with different areas of the business to ensure successful HR processes. The Analyst will be involved in the deployment of new Workday features as well as operational improvements; this activity can range from working with the organization to implement new security roles, leading configuration changes, and implementing end-to-end testing for Workday upgrades.

How you will do it

• Configure changes in Workday & ServiceNow based on business requirements.

• Project team member/lead for the design and implementation of new WD functionalities which includes: business process configuration, testing, interface and integration support, implementation through deployment, and post-production support.

• Support processes within Workday.

• Develop strong relationships with internal partners to gain an understanding of business requirements.

• Create custom Workday reports as needed to meet business needs/objectives

• Plan, coordinate, and implement testing efforts for changes within Workday.

• Support the design, development, and performance of Workday and related business data and processes. Focus on identifying trends, resolving root cause of problems, predicting future implications, and finding solutions to drive effective business decisions.

• Conduct audits to ensure data integrity

• Assist in the fix of mass data loads in Workday (EIBs)

• Proactively identify and assist in prioritizing opportunities to streamline business and/or system processes.

• Lead bi-yearly Workday upgrades

What we look for

Required

• Degree in business or management information systems, HR (CIPD) or equivalent combination of education and experience.

• Experience with case Management, specifically ServiceNow.

• Experience of Human Capital Management systems, ideally Workday.

• Strong analytical skills, with ability to prioritize and find solutions in a timely manner.

• Self-motivated and self-organized working style with ability to work effectively on diverse project teams.

• Customer service focus and flexibility in supporting business unit needs.

• Demonstrated competence in presenting concepts clearly and accurately with strong written and verbal interpersonal skills. Able to positively represent Johnson Controls and communicate with others at varying managerial and technical levels.

• Commitment to quality and continuous improvement.

• History of significant customer satisfaction, building rapport, and influencing decisions working in a consultative role with customers.

Preferred

We'd ideally love you to have experience as a contributing team member within HR Operational projects and new implementations including change request process life cycle (solutions, configuration, testing, communication, etc.) Overall understanding of HR data, HR processes, and the change/implementation life-cycle. Workday experience is highly desirable in particular with configuring recruit, benefits, payroll, compensation, time off, reporting and security.

Our culture

At Johnson Controls you'll have the opportunity to work on some of the most exciting projects in today's market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun.

We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.

NOTE: This is a virtual/remote position considering candidates who reside within the United States. Central and Eastern time zones are preferred.

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