Social Services Assistant/ Maintenance Custodian

Position Summary

The Salvation Army Northern Division International Falls 360 Life Center is "Doing the Most Good" by providing holistic, person-centered services for individuals and families in need. Services include food, clothing, utility, rent, and housing support, short and long-term case management, spiritual support, and connections to community partners.

The Social Services Assistant and Maintenance Custodian is responsible for performing cleaning, minor maintenance, groundskeeping, and transporting donations and supplies. The Assistant also provides clerical and administrative support and basic assistance to program participants.

$14.09 - $16.00 per hour, 20 hours per week

Essential Functions (approximate time spent)

• Custodial Duties (30%): Maintain a clean, tidy, and sanitary environment throughout the building.
• Information Requests (20%): Respond to inquiries and direct calls appropriately.
• Participant Assistance (15%): Support program participants by assisting with paperwork, sharing information about Pathway of Hope, and promoting available resources and events.
• Administrative Support (10%): Perform administrative and clerical tasks to support program operations.
• Delivery Operations (5%): Load, unload, and drive for food and donation deliveries.
• Program Support (5%): Assist with Social Services programs, including the food shelf and rental assistance.
• Event Assistance (5%): Support special and seasonal events, including the Christmas Kettle Campaign.
• Minor Repairs (5%): Perform minor repair work to ensure safety, within training and regulatory guidelines.
• Grounds Maintenance (5%): Maintain building grounds by removing trash and hazards, cleaning the exterior, and ensuring clear sidewalks during winter.

Education and Experience

• High School diploma or equivalent required.
• Previous social services experience preferred.
• Two years of custodial experience.
• Must pass background checks, possess a valid driver's license, and meet MVR driving requirements.

Competencies

• Working knowledge of safe handling of equipment, chemicals, and materials regularly used in basic maintenance and custodial duties.
• Flexible interpersonal and communication skills.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty, and diligence.
• Strong organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.
• Ability to perform some or all physical tasks including lifting, scrubbing, sweeping, mopping, and other custodial duties.

Working Conditions

• Regular physical work including lifting, bending, kneeling, climbing, walking, and standing.
• Must be able to regularly lift 50 pounds and occasionally lift 100 pounds.
• Professional environment; not eligible for a remote-friendly work environment.
• Must be able to communicate clearly with colleagues and participants.

Supervisory Responsibilities

None.

Driving/Travel Requirements

Drive agency vehicle to support the mission of The Salvation Army.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as employees they will support its mission.

This job description is not all-inclusive. It is intended to identify the essential functions of the position. The supervisor may assign other duties, responsibilities, and tasks