IT Business Analyst

IT Business Analyst

Job Level: Consultant

Job Location: Hybrid (must be local to Cleveland, OH)

Travel Expectations: 0%

Job Classification: Full-Time

Join Centric Consulting - A Culture You'll Love

At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry - celebrating individuals, collaboration, and lifelong friendships.

In this role, you will:

• Work with business subject matter experts and technical teams to gather business process and system needs and translate them into functional and technical requirements.
• Act as a general liaison between business and technical teams.
• Work with test teams to enable the creation of test scenarios and plans.
• Create project documentation, training material, reference manuals, and other technical documents as necessary.
• Assist in the training of new users for the solution.
• Coordinate user acceptance testing with users.
• Collaborate with implementation teams to analyze and triage technical or business process issues.
• Work on agile projects identifying solutions to business problems as and when they occur.

Who You Are:

• At least 3 years of professional experience within a BA function.
• Previous consulting experience preferred.
• Expertise in various business analysis methodologies, including data analysis, use case development, story writing, and user acceptance testing and product documentation.
• Strong analytical skills with the ability to understand complex customer needs, distill concepts to stakeholders, and translate them into stories with actionable acceptance criteria.
• Ability to write requirements, reports, specifications, plans and analysis in a clear and concise manner, and at a level that is appropriate for stakeholders.
• Expertise with Business Analysis with agile projects.
• Ability to develop requirements through interviews, questions, user observation, workshops, brainstorming, use cases, role playing and prototyping.
• Ability to translate business vision into defined and prioritized stories for the team backlog.
• Understanding of available and appropriate IT resources to help define and validate requirements and specifications for assigned projects.
• Effective, clear and concise communication skills appropriate for varying audiences.
• Ability to identify, align and recommend solutions that align to organizations strategic objectives.
• Ability to create unmatched experiences, for both clients and employees, is what we do. You should revel in doing the unexpected and extraordinary for others.
• Strong organizational skills and the ability to work independently.
• Experience with Jira or similar Agile backlog management tool

Total Rewards:

We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.

• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development

While benefits eligibility may vary for roles that are non full-time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you'll be part of a collaborative environment where every team member contributes to our shared success.

Discover more about our benefits by exploring additional details here benefits.

Who We Are:

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what's best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we're committed to solving clients' toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bringunmatched experiencesto clients and employees. These aren't just words we use - it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.

What Makes Centric a Great Place to Work?

We know that creating and sustaining an authentically welcoming culture requires that we all play a part inpromotingdiversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bringour mission and core valuesto life, working together to provide the highestqualityservices to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws.

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.