Military Education Benefits-Specialist

University of Arizona

life insurance, vision insurance, sick time, tuition assistance

United States, Arizona, Tucson

Jan 25, 2025

Military Education Benefits-Specialist
Posting Number	req21745
Department	Office of the Registrar
Department Website Link
Location	Main Campus
Address	Tucson, AZ USA
Position Highlights	As a member of the Military-Connected Benefits and Certifications (MCBC) team, the Military Education Benefits Specialist will support military-connected students utilizing Veterans Education Benefits and Active-Duty Tuition Assistance. Specifically, the specialist will be primarily responsible for ensuring receipt and posting of VA monies to student records as certified. The MCBC unit in the Office of the Registrar is charged with providing comprehensive support to students utilizing G.I. Bill and Tuition Assistance benefits. The MCBC team is co-located with the UA VETS Center, a comprehensive support services unit for veterans, their dependents, ROTC students and current military members. The Specialist reports to the Manager for the MCBC team. The Office of the Registrar is responsible for the accuracy and integrity of the academic record. Serving all students, faculty, academic units, and student support functions; the Office is charged with the implementation of academic and student policies and their alignment to state and federal regulations and accreditation standards. The Office strives to be a leader and thought partner in creating efficient processes that are designed in a way that supports student success and service excellence. Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.
Duties & Responsibilities	Serve as the primary processor to claim and apply VA payment wires to student records, to include VA overpayments Collaborate with professional and student worker staff to provide exceptional service to military-connected students and their families Serve as primary liaison between the School Certifying Officials, Bursar's Office and the Campus Store to review military-connected students' accounts Provide support for Active Duty members using Department of Defense (DoD) Tuition Assistance Lead annual updates to the various Tuition Assistance portals (Army Ignited, Navy College Management Information System, and the DoD Memorandum of Understanding) Participate in regular training and professional development to keep current on knowledge of laws and regulations that might affect the organization's policies specific to military education benefits. Perform related duties as assigned or required to meet department, division and university goals and objectives Knowledge, Skills and Abilities: Knowledge of FERPA and ethical principles in working with students Ability to effectively use standardized software programs including Google Suite, Office 365, Trellis, etc. Skills in data entry and database maintenance Ability to communicate effectively with a diverse group of individuals (students, staff, faculty) using electronic tools (email, Trellis, phone, Zoom) Knowledge of appropriate federal and state regulations to maintain compliance with VA and DoD rules. Proficiency or understanding of financial reporting requirements Demonstrated commitment to diversity, equity, and inclusion in the workplace
Minimum Qualifications	Bachelor's degree or equivalent advanced learning attained through experience required. 1 year of relevant work experience required.
Preferred Qualifications	Experience in Microsoft Office and Adobe products Customer Service experience Bachelors degree
FLSA	Non-Exempt
Full Time/Part Time	Full Time
Number of Hours Worked per Week	40
Job FTE	1.0
Work Calendar	Fiscal
Job Category	Student Services
Benefits Eligible	Yes - Full Benefits
Rate of Pay	$20.33 - $25.41
Compensation Type	hourly rate
Grade	5
Compensation Guidance	The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity. The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Grade Range Minimum	$20.33
Grade Range Midpoint	$25.41
Grade Range Maximum	$30.49
Career Stream and Level	PC1
Job Family	Registration & Records
Job Function	Student Services
Type of criminal background check required:	Name-based criminal background check (non-security sensitive)
Number of Vacancies	1
Target Hire Date	1/31/2025
Expected End Date
Contact Information for Candidates	Kris Peabody-kpeabody@arizona.edu
Open Date	1/23/2025
Open Until Filled	Yes
Documents Needed to Apply	Resume and Cover Letter
Special Instructions to Applicant
Diversity Statement	At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.
Notice of Availability of the Annual Security and Fire Safety Report	In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.