New

Seasonal Recreation Assistant - DRAC

City of Allen
$15.44 - $18.92 Hourly
vacation time, paid holidays, sick time, retirement plan
United States, Texas, Allen
Jan 21, 2025
Description HIRING RATE: $15.44 Hourly FULL HIRING RANGE: $15.44 - $18.92 Hourly The City: With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone. The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced". Our employees serve the citizens of Allen with the PRIDE values. We do *"Work that MATTERS!"* People First - Giving priority to others Respect - Treating others with courtesy and dignity Integrity - Serving with honesty, trust and hard work Deliver - Following through on commitments while exceeding expectations Excel - Creating an innovative and improving work environment This position aims to facilitate the provision of recreational activities for City citizens. This is accomplished by providing numerous forms of customer service at athletic facilities. Other duties may include registering citizens for classes, camps, and activities; processing POS transactions; registering citizens for membership; assisting in opening and closing duties; maintaining the facility; supervising and maintaining the climbing wall; providing various administrative services; and interfacing with other City employees and citizens. This position does not provide direction to other employees. Essential Functions The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Provides customer service support by greeting customers, administering tours of Don Rodenbaugh Aquatics Center, answering phones, directing incoming calls, responding to customer and employee inquiries, implementing new member contracts, and supporting the front desk operations. Registers citizens for classes, camps, and activities by operating membership software, entering data, taking payments, filing records, and providing members with pertinent information regarding the facility and registration. Processes POS transactions by operating ACTIVE Software, entering and recording sales transactions, and taking payments. Registers citizens for membership by operating ACTIVE software, ensuring necessary paperwork is completed and filed, entering information into the computer system, and accepting payments. Assists in opening and closing facilities by organizing front desk work area, accounting for cash levels and printing reports for reconciliation of check/cash levels and record of daily transactions. Maintains facility, interior and exterior, by reporting complaints and problems, making calls for repair, handling customer complaints where appropriate, identifying current risk and forecasting potential problems. Provides various administrative services by ensuring safety in front lobby, assisting with development of brochures, signs and other marketing tools, maintaining adequate levels of supplies and marketing tools, assisting with special events and providing clerical based services. Job Requirements Education & Experience Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be: High School diploma or equivalent with no prior relevant work experience. Other combinations of education and experience may be considered. Certification and Other Requirements Valid Class C Driver's License CPR/First Aid Certification or ability to obtain within three (3) months of employment Work Schedule Able to work a flexible schedule that includes working afternoons, weekends, and some holidays. The employer can adjust employees' working hours as needed and at their discretion. Overall Physical Strength Demands Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Supplemental Information Reading Intermediate - Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Math Intermediate - Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Writing Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Managerial Receives directions: The employee normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results with some discretion when making selections among a few, easily identifiable choices. Assignment is reviewed upon completion. Supervisory / Organizational Control No responsibility for the direction or supervision of others. Complexity Work involves choices of action within limits set by standard practices and procedures. Professional judgment is required to apply the proper course of action. Interpersonal / Human Relations Skills Discussion Frequent: From 21% to 50% of work time. Why work in Allen, TX? Nestled in the heart of Texas, the City of Allen stands as a beacon of community spirit and opportunity. Guided by a mission to achieve excellence in every facet of community management and service provision, the City of Allen fosters an environment where public confidence flourishes alongside the well-being of its citizens. In Allen, the possibilities are endless, and the sense of community is unparalleled. Whether you're seeking a place to work, live, or play, Allen offers something for everyone. Join us and experience the warmth, diversity, and boundless opportunities that define the culture of the City of Allen, where we do Work That Matters. But don't just take our word for it; check out the video below to hear from some of our current employees: