Financial Aid Advisor

Responsible for implementing and maintaining federal and state compliance in the Financial Aid Office with regard to the awarding and disbursement procedures for financial aid funds.

Provide advice and assistance to students and families regarding applying for financial assistance, including federal aid, institutional scholarships and student loans.

Provide guidance and information to students regarding maintaining and/or regaining eligibility for assistance.

Use professional judgment to determine whether a student has unusual circumstances that would affect financial aid eligibility.

Function as part of the campus student services team and is the secondary liaison between Financial Aid and the Deans of Student Services, Provost, etc.

Support TCC's recruitment and retention mission through the presentation of financial aid information, both on campus and throughout the area.

Troubleshoot and solve difficult issues too complex for other staff, including researching and resolving student complaints.

Train new and existing campus financial aid and other staff on financial aid issues and regulations.

Associate's degree or equivalent education in Business, Accounting or other related area. Degree requirement may be substituted with equivalent work experience.

1 year experience working in the Financial Aid environment.

Experience working with Federal Title IV regulations, policies and procedures related to financial aid.

Ability to be detail-oriented with good interpersonal, verbal and written communication skills.

Ability to perform responsibilities with initiative and minimal supervision.

Ability to interact effectively in a team based environment, with college service areas and all student populations.

Prefer bachelor's degree in Business, Accounting or other related area.