Clinic Manager - Urology, ENT, General Surgery

Now hiring a Clinic Manager for our Urology, ENT and General Surgery.

Presbyterian is seeking a Clinic Manager to provide direct patient care to an assigned group of patients in an Outpatient Clinic. Common responsibilities include coordinating and managing clinic service activities and staff to achieve continuous and optimal patient care. Oversees operational aspects of provider practice to ensure clinical quality and financial viability. Works collaboratively with MSO to ensure optimal structure and function of support staff. Responsible for day-to-day operations of clinic practice with 2 or more disparate specialties, in different locations and greater than 20 full time employees.

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Nursing, Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

Full Time (1.0 FTE) - Exempt: Yes
• Job is based Presbyterian Hospital
• Work Schedule: Monday - Friday 8-hour days
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Ideal Candidate:

• Four (4) years of relevant experience
• RN desired

• Bachelor's degree in nursing, business administration, or related field required or six (6) years' experience in lieu of degree requirement.
• BLS Certification required at time of hire.

• Coordinate diagnostic and treatment activities of the clinic/department with services of other departments to ensure effective patient care and efficient service.
• Supervise and coordinate activities of the clinics/departments to include establishing and maintaining systems for patient flow through the clinic/department and the utilization of clinic and ancillary facilities and manpower.
• Explains policies and procedures and resolves problems. Gathers necessary documentation to support proper handling of inquiries/complaints.
• Manage customer complaints using appropriate tools and processes
• Teaches and leads CQI and customer service processes. Involves the physicians and staff in improving daily operations of the program e.g. facilitate improved patient throughput initiatives and eliminate/reduce non-value-added processes.
• Coordinates required review competencies of appropriate licenses and non-licensed clinical and clerical staff with support of the Director of Practice Operations (DPO). Provides leadership and supervision of all clinical and clerical staff within manager's scope to further the vision, values, and strategies of PMG.
• Prepares work schedules, assigns personnel, evaluates work performance and initiates/makes recommendations for personnel actions.
• Performance other duties as assigned.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

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