New 
Program Management, Performance
 JLL | |
 United States, California, Sacramento | |
 Jan 18, 2025 | |
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Responsibilities
Performance Management & Business Intelligence Translate client business objectives into an information management and business intelligence strategy for each service line which is integrated and consistent at the account management level. Contribute to data management and interpretation skills in the team for the account and the model. Understanding of contract key performance indicator and reporting requirements and client expectations. Support development of the shared service model in Life Science. Work independently within responsibilities assigned. Develop strong working relationships with team leaders and peers to enable growth and flexibility of service to the client and team. Promote and enable the import and export of best practices to and from JLL and link the account to emerging practices in the model, the industry, and the BI/data fields. Devise and promote creative data visualization. Support of current account programs and innovating thinking in positive ways ensuring the account continues to align with the overall team, account, and client goals. Firm & Shared Services Model Additional requirements include but are not limited to the following: Support enhancement of technology and tools for account and LS use. Play appropriate role relative to information security compliance for all JLL technology, account and platform implementations. Support RED and drive/culture shift for JLL to become a data-driven organization. Support performance manager with Program Management of technology, BI, Data, performance initiatives at account level. Leadership Help to identify savings and improvement opportunities, or problems requiring innovative solutions. Regular reporting and updates to clients and colleagues, ensuring full understanding of progress, direction and expected results at all times. Promote success powerfully, such that our team, vertical and clients recognize the value of your work. Qualifications Bachelor's degree or equivalent work experience. 5 years relevant work experience, 3 years of direct program & performance management preferred. Excellent communication and presentation skills (verbal and written) Strong analytical skills with a track record of identifying potential issues pro-actively and formulating solutions and contingency plans. Process Management experience or demonstrated skills -Results driven - the ability to analyze, act, and implement to ensure we achieve desired results. Strong leadership, organizational and execution skills Client relationship management. Must be highly credible in front of senior executive-level client personnel. Represents ideas effectively with strong persuading and influencing skills, and powerfully communicates the value of our successes. Experience of extrapolating and visualizing data to drive actionable insights. Physical work requirements & work conditions This position is work-at-home with some travel as required by LS or account leadership. Direct reporting relationship to LS Shared Service Performance/BI/Data team and matrixed reporting relationship to one or more accounts. | |