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Supplier Development Engineer III

Benchmark Electronics
United States, Arizona, Phoenix
3201 East Harbour Drive (Show on map)
Jan 18, 2025

At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You'll be part of a collaborative, diverse, and inclusive team that values your ideas and contributions.

Summary:
Performs, monitors and evaluates Quality Control functions at suppliers and Benchmark facilities in order to assure components and materials meet or exceed requirements. May also perform Quality function at customer's site. Involved with supplier selection and development activities related to New Product Introduction (NPI), Prototype and Production business.

Responsibilities:
* Perform Quality Control functions at supplier's facilities, such as source inspection and test of supplier's products as specified by Subcontract, Purchase Order and/or associated documentation (specifications, drawings, qualifications and special and acceptance procedures)
* Develop and control test and inspection instructions to be utilized by Supplier Q.A. functions (Incoming Inspection and Supplier) to assure compliance with Benchmark and Contract Quality requirements
* Provide technical assistance to Incoming Inspection, suppliers and other Benchmark functions so that they may prevent fabrication, test and inspection problems; May also provide technical assistance at customer sites
* Provide technical assistance in the preparation of workmanship standards, instructions and inspection criteria for suppliers and Benchmark; Initiate product design changes through proper channels to improve part quality or enhance ease of manufacturing, test and inspection
* Perform quality audits of supplier's and Benchmark's processes and procedures to determine the effectiveness of the Quality Program
* Report results, indicating conclusions and suggested actions for suppliers and Benchmark, and prepare and initiate Corrective Action Requests (CARs) to suppliers and Benchmark when non-compliances to quality requirements exist; Follow-up to satisfactorily close out all CARs issued
* Perform failure analyses with suppliers on relevant failures on returned products; Analyze reported defects and failures; Investigate discrepancies and initiate corrective actions when necessary to preclude future rejects
* Familiarize suppliers in the use of Benchmark's documented process system to capture and record actions and results
* Oversee sample, special and qualification tests; Assist other Supplier Quality Engineers during failure analysis with the supplier on product returns, final acceptance and environmental failures
* Prepare reports on procured product quality and corrective actions taken and reply to Customer/Government inquiries regarding supplier Quality Assurance
* Prepare summaries of research and maintain files on vendors to provide immediate current and historical information of procured product reliability
* Apply quality management system methodologies
* Review and define elements of concern/definition in customer documentation through the New Product Introduction (NPI) stages
* Disposition suspect/nonconforming material
* Provide First Article Inspection work direction and disposition for supplied product
* All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction.
* Train and provide guidance to lower level Quality Assurance Engineers
* Apply quality management system methodologies
* Provide leadership in establishing and managing supplier certification and second source program, specific to customer needs
* Perform site audits and/or coordinate supplier audits as appropriate; Supplier site audits may require directing first article inspection
* Perform Fault Analysis (FA) research on all commodities and provide the appropriate reports and supporting statistical data; Direct inspection and electrical performance testing as necessary for products
* Initiate and establish proactive working relationships with suppliers, including acquisition of supplier in-process data, evaluation of process capability and arrangement of regular statusing
* Ensure that quality levels are maintained and continuously improved by reviewing customer and Company quality requirements for purchased parts and in-house manufactured, assembled and ready-to-ship items
* Facilitate long-term strategic supplier and quality development
* Assist in the analysis of discrepancies or deviations from customer standards or specifications; Determine root cause of discrepancies and prepare recommendations for corrective actions
* Mentor and provide leadership to engineers, technicians and inspectors

Other information:
* Effective organization and prioritization skills
* Effective interpersonal skills
* Ability to complete projects in a timely manner
* Ability to support a 24/7 global business operation as required
* Demonstrate discretion, confidentiality, independent judgment and professionalism when representing the company
* Excellent written and verbal communication, as well as presentation skills
* Ability to work individually or in teams
* Understanding of and ability to use continuous improvement tools
* Able to travel up to 5% of the time, including day and overnight travel as required
* Participate in a continuous improvement activity with complete documentation, including a follow up review with the team in a presentation format
* See job analysis forms for specific physical stressors of the job
* 4 year Engineering or Technical degree preferred or equivalent combination of education and experience as approved by executive management
* 8+ years of electronics manufacturing experience; 3+ years in a leadership role
* Master of advanced technologies and applications; ASQ certification
* Ability to lead strategic initiatives
* Highly effective interpersonal skills and ability to communicate with customers, coworkers and suppliers
* Ability to effectively and efficiently perform tasks across all departmental activities
* Excellent comprehension of non-technical aspects at Benchmark, its suppliers and its customers
* Able to travel up to 20% of the time, including day, overnight and international travel as required

Education:

Geographical Location: Arizona:Phoenix

Physical Location: Phoenix, AZ - Harbour Drive

Shift: Shift 1

Work Schedule: M-F 0800-1700

Full Time

Export Control: This job position may include access to controlled information or technology covered under applicable U.S. export control laws. As such, employment for this job position may be contingent on either verification that an applicant falls under the definition of a "U.S. Person" (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status)or on the Company timely obtaining any necessary export license required under federal laws. The Company evaluates such export license situations on a case-by-case basis and may decline to proceed with a job applicant in its sole discretion since export license applications can take many weeks to be processed.

In our innovative environment, you'll work with cutting-edge technology, leading the way in engineering design and delivering world-class manufacturing services for products that make a real difference in the lives of others. At Benchmark, your career is more than just a job. It's an opportunity to be part of something bigger, where your work matters and helps shape a brighter future for everyone. Together, we will achieve extraordinary things.

Benchmark is an equal opportunity employer. We are bringing together a diverse workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at careers@bench.com.

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