Associate, CHRO Collaborative & Events, EAB Seramount

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, advancement, and the workplace.

Seramount, part of EAB, is a strategic business dedicated to advancing diversity, equity, and inclusion (DEI) in the workplace.

We serve forward-thinking organizations with integrated tools that provide a strategic and holistic map for setting new standards for workplace culture. Over the past four decades we've built deep, data-powered intelligence on the employee experience, allowing us to address specific client workplace challenges related to DEI. We excel in serving as our members' go to partner in developing and progressing their diversity and inclusion strategies. Our business is in growth mode and offers the right person the opportunity to be a part of a diverse, dynamic, creative, and highly skilled team partnering with leading companies to advance more inclusive corporate cultures.

At EAB and Seramount, we serve not only our partner institutions and organizations but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

The Role in Brief:

Associate, CHRO Collaborative & Events (EAB Seramount)

EAB Seramount's Research programs and conference events offer strategic guidance at-scale. Our research and events help partners educate stakeholders at their organization, make research-informed decisions, and enhance the implementation speed of recommended practices.

As an Associate, you color-code, you organize, you never let things slip through the cracks. You support our work by helping engage partners in our research and events, ensuring processes are running smoothly, keeping the team organized, and meeting key deadlines.

As an integral member of the team enabling smooth operations, this Associate will gain experience and expertise in business operations at EAB. This Associate's anticipated focus will include supporting EAB Seramount's first Research offering specifically designed for Chief Human Resources Officers as well as supporting the growth of Seramount's events business which hosts conferences for DEI, HR, and Talent audiences. The Associate will provide day-to-day support for senior leaders, work with internal stakeholders across teams, and communicate with partners and prospects. The Associate will serve an important role both internally and externally as a liaison, information resource, and key point of contact.

This hire may be based in Washington, D.C.

Primary Responsibilities:

• Act as an internal and external liaison for EAB
• Collaborate across teams and divisions to provide high-quality, seamless customer service
• Maintain senior leaders' calendars
• Coordinate meetings with internal and external audiences
• Attend calls, take notes, and manage follow-up items
• Provide project management and execution support for team operations and key initiatives
• Coordinate recruitment efforts and drive attendance at events including executing e-mail campaigns, managing registrations, tracking attendance, and sending follow up communications
• Compile data and create reports to assess events and initiatives, track partner engagement, or provide other key information to support the team's work
• Work with team to help manage event schedules, content, speakers, session notes, materials, etc.
• Manage other administrative duties and special projects as needed

Basic Qualifications:

• Excellent academic record
• Bachelor's Degree
• Must possess at least two of the following:
  
  
  
  • Customer service experience
  • Experience working in a team environment
  • Experience in an office setting
  • Leadership experience
  
  
  
  

Ideal Qualifications:

• Ability to work independently and autonomously
• Proven ability to meet and exceed internal and external customer expectations
• Proven ability to manage and troubleshoot basic technology platforms
• Attention to detail
• Solution-focused problem solving
• Experience developing personal organization tactics to meet business goals
• Proven experience managing multiple, competing priorities simultaneously
• Discretion with sensitive material and communications
• Experience with Excel
• Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB's DE&I Promise

If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary for this role is $41,000 per year.

Benefits:

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.