Network Fiber Technician

Join the Future of Connectivity with Metronet and Vexus!

Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet and Vexus, where we don't just build networks; we build communities.

Recently, Metronet acquired Vexus, and effective January 1, 2025, all Metronet and Vexus associates will be combined into one organization: Metronet. The Vexus brand will remain during the transition.

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks-we're focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet - a company where your success builds stronger communities, and your future is limitless.

Metronet is looking for a professional, reliable, and highly motivated individuals to join our team!

Job Summary:

We are seeking a skilled and detail-oriented Network Fiber Technician to join our team. The successful associate will be responsible for the installation, maintenance, and repair of fiber optic networks. This role requires a strong understanding of fiber optic technology, excellent troubleshooting skills, and the ability to work independently as well as part of a team.

What you will be doing:

• Install, splice, terminate, and test fiber optic cables.
• Install, maintain and troubleshoot fiber optic equipment/facilities fiber optic wiring inside and outside of the Central Office/Hubs to the customer premise.
• Activate various inside/outside OLTs, ONTs, STBs and routers at different locations
• Conduct regular inspections and preventative maintenance on fiber optic networks.
• Diagnose and repair issues related to fiber optic cables, connectors, and other network components.
• Respond to network outages and perform necessary repairs in a timely manner.
• Maintain accurate records of fiber optic installations, splices, and repairs.
• Update network diagrams and infrastructure documentation as needed.
• Respond to trouble tickets within acceptable company timeframe standards.
• Ability to work with basic hand tools and other specialized equipment with training.
• Operate and maintain company vehicle/equipment safely and professionally including a Department of Transportation (DOT) certified bucket truck.
• Adhere to safety protocols and industry standards during all phases of fiber optic network installation and maintenance.
• Team with other departments and the Network Operations Center (NOC) to provide superior customer service and customer experience.
• Interact professionally with customers to ensure satisfaction.
• Climb poles with proper equipment, ladders or other structures as needed.
• Lift and carry loads up to 75lbs (including line ladder); Work within limited confines, such as crawl spaces.
• Ability to work in all weather conditions and at various heights.
• Ability to differentiate between different sizes and colors of wires.
• Ability to work flexible work hours, including evenings, overnight, weekends holidays and overtime as required.
• Perform on-call rotation duties after regular business hours as needed.

What you need for the position:

• High school diploma or GED - required
• One - two years in the telecommunications industry or related field
• Valid driver's license with satisfactory driving record
• Pass pre-employment drug screening

Benefits and Rewards:

• Competitive medical, dental and vision insurance.
• Company-paid Life and Long-Term Disability insurance
• A 401k plan with employer match
• Paid time off/holidays to all full-time employees
• Opportunity for advancement
• Pay increases and or bonuses
• Discounted Vexus services in our serviceable areas
• And More!

Job specific perks:

• A company vehicle and company gas card
• Company uniforms
• Tools you need to be successful in your career
• Company provided cell phone
• On call pay

Metronet and Vexus Fiber are an Equal Opportunity Employer

Metronet and Vexus Fiber are a Veteran Friendly Employer

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