Global Account Executive

Summary/Purpose of the Position:

The Global Account Executive will provide the highest level of service to our customers while facilitating, and winning sales. It is critical that that AE candidates understand technical capabilities of products and their use. Interested candidates must possess knowledge of the Electronic Production industries customer's needs in both R&D and product environments and can navigate to TestEquity solutions and resources on behalf of those customers.

Essential Duties, Functions and/or Responsibilities:

• Responsible for reviewing accounts prior to entering a quote or order to make sure it is properly coded and has updated notes
• Quoting and booking orders
• Determining the best solutions and products to offer the customer
• Accurate entry of information and utilization of ERP system
• Yearly updated screening and indemnification letter
• Request or alert the customer of electrical products that may need a voltage changer per the country
• Responsible for pricing according to guidelines
• Obtain pricing approval as needed in competitive situations
• Overflow for 800# phone calls
• Work closely with Product Management to understand products and solve customer's product needs
• Responsible for establishing relationships with customers, working closely with manufacturers sales representatives in a professional manner to provide customers with a timely response to all inquiries, i.e., pricing, problems, or recommendations
• Responsible in establishing the end user and ultimate destination versus the reseller and or freight forwarder
• Responsible for reviewing our restricted product list for both contractual and country restrictions

• Responsible for offering waivers to the customer underlining the need of a fast custom clearance due to refrigeration
• Responsible for sharing information on all new quote/companies to form strategies for account penetration with field sales
• Responsible for maintaining educated knowledge of products while keeping up to date of modern technology to provide the best solution or substitute for customers' needs
• Responsible for keeping all contact database updated with regards to quotes and follow up dates
• Responsible for distributing TestEquity documentation and specific marketing emails
• Responsible for educating our customers on dual use product, and country sanctions

Education and/or Work Experience Requirements:

• BS EE Degree or equivalent experience (3-5 years)
• Basic electronics theory, DC, and AC circuits a plus
• Digital electronics basics, technology and manufacturing basics including industry standards, practices, common components
• Knowledge of the Electronics industry including test processes, and production processes
• Ability to provide exceptional customer service
• Ability to understand customer needs and provide successful solutions.
• Bilingual in English/Spanish

Physical Requirements:

• Ability to safely and successfully perform essential job functions in accordance with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular and timely attendance in accordance with the ADA, FMLA, and other federal, state, and local regulations.

TestEquity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.