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Director of Outreach

University of Illinois Chicago
United States, Illinois, Chicago
Jan 16, 2025


Director of Outreach

Director of Outreach

Hiring Department: Office of Strategic Recruitment and Outreach

Location: Chicago, IL USA

Requisition ID: 1028925

Posting Close Date: 2/5/2025

Salary: Salary Range (commensurate with experience): $90,000 - 100,000 / Annual Salary

About the University of Illinois Chicago

UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.

Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.

Position Summary
This position leads a team primarily focused on undergraduate recruitment outreach efforts for Strategic Recruitment and Outreach, a division of Enrollment Management. The Director is responsible for hiring, developing, and managing a team of recruiters executing the strategic priorities required to meet the enrollment goals of University of Illinois Chicago. The position will participate in strategic planning processes, align internal resources, develop and execute recruitment and outreach plans. The Director will coordinate recruitment efforts to drive application conversion, admitted student yield and support anti-melt efforts to support enrollment.

Duties & Responsibilities

  • Collaborate with the Executive Director to create, execute and review the external recruitment plan.
  • Analyze geographic, demographic and school data to maximize effectiveness of recruitment efforts off campus.
  • Define and manage key performance indicators and territory management expectations for outreach staff including assistant directors and recruiters.
  • Lead team outreach efforts by speaking at or attending recruitment events and representing UIC at high schools, community colleges, and fairs, including some overnight travel.
  • Work with offices across the University developing best practices and lead a collaborative and coordinated approach to undergraduate recruitment outreach efforts. Engage with campus partners to enhance recruitment strategies and involve them in outreach efforts.
  • Manage logistics and scheduling for college recruiters including coverage for support duties that include phone, appointment, chat and email coverage.
  • Analyze application and yield summary reports to track the outcomes of recruitment outreach efforts. Regularly adjust efforts to meet University enrollment, retention and graduation goals.
  • Represent the University of Illinois Chicago at high profile events that address and inform state and local constituents on admissions and recruitment policy issues.
  • Oversee the continued professional development for recruitment staff on recruitment strategies and policies, and admissions counseling.
  • Collaborate with Strategic Recruitment and Outreach leadership to determine data-informed market strategies to meet University enrollment, retention and graduation goals.
  • Other duties as assigned based on division needs and opportunities to collaborate on special projects and initiatives.
  • Perform other related duties and participate in special projects as assigned.
  • Perform other related duties and participate in special projects as assigned.


  • Minimum Qualifications
    Bachelor's degree required

    7-10 years of experience leading a team in admissions, recruitment or student affairs and services required

    Preferred Qualifications
    Master's degree preferred.

    Direct experience managing a recruitment team preferred.

    Strong familiarity with issues, demographic changes, and other trends affecting secondary and higher education.

    Experience analyzing, interpreting and reporting on data required.

    Expertise in technology platforms including the Slate CRM and the ability to utilize various software applications including Microsoft Office, Adobe, Google Suite.

    Demonstrated experience in staff development and training and project management.

    Commitment to college access, including serving underrepresented populations in higher education.

    Exceptional public speaking, communication, writing and presentation development skills.

    Experience managing travel and resource budgets, reconciliation, HR functions and performance evaluations.

    Knowledge of university policies and procedures, FERPA regulations and principles of enrollment management.

    Track record of involvement in professional organizations including Illinois Association for College Admissions Counseling (IACAC) and National Association for College Admissions Counseling or other professional organizations.

    Understanding of the critical role exceptional student service plays in enrollment outcomes.

    Collaborative and innovative leader with strong adaptability to a rapidly changing and competitive landscape.

    The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

    The university provides accommodations to applicants and employees. Request an Accommodation
    Looking for more University of Illinois positions?

    We invite you to search for positions at each of the University of Illinois locations, the University of Illinois System Office and the University of Illinois Foundation. The University of Illinois System Office supports the primary missions of teaching, research, public service, and economic development for all of the Universities and offers positions in all locations. The University of Illinois Foundation is the official fundraising and private gift-receiving agency for the University of Illinois and also offers position in all locations. Click the links below to search for other University of Illinois positions.

    University of Illinois Urbana-Champaign
    University of Illinois Springfield
    University of Illinois System Office
    University of Illinois Foundation

    The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

    To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/13879?c=uic

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