Bilingual Cashier/Customer Serv. Rep.

Location:Houston, TX

Reports to: Site Manager

Compensation Range: $14 - $15 hourly (based on experience and qualifications)

Benefits:Medical, Dental & Vision Insurance, Life Insurance,Short & Long Term Disability,401K

The Ground Up Commitment

The Ground Up (TGU) has carved a niche for itself in the sustainable and green waste recycling sector, with a steadfast commitment to environmental stewardship and innovation. TGU provides products to retail and wholesale markets and operates as a significant support system for emergency response operations and operates out of Houston, Texas.

Driven by Purpose, Powered by People

At TGU, you're more than just an employee, you're part of a team committed to sustainability and community impact. Whether in customer service, operations, or logistics, every team member plays a vital role in supporting our mission. We value initiative, respect diversity, and foster a culture of teamwork and growth. If you're reliable, customer-focused, and ready to make a difference, you'll thrive here.

What We Are Looking For

We are seeking a bilingual (English/Spanish) Cashier and Customer Service Associate to join our team at our Windfern location. This role is essential to ensuring positive customer experience and efficient transaction processing. You will be the face of TGU, helping customers with purchases and inquiries while maintaining a clean and organized workspace.

What You Will Do

- Provide prompt, friendly, and professional customer service

- Process POS transactions accurately and efficiently

- Handle cash, credit cards, checks, and provide correct change

- Run daily reports and balance daily closeout

- Answer phone calls and assist with general inquiries

- Maintain a clean, safe, and organized work area

- Gain product knowledge to assist customers effectively

- Perform light housekeeping duties

- Support team operations and other duties as assigned

Required Qualifications

- High school diploma or GED

- Minimum 1 year of cashier experience

- Bilingual in Spanish and English

- Basic proficiency in Word, Excel, and Outlook

- Strong verbal and written communication skills

- Basic math skills and attention to detail

- Reliable transportation and valid driver's license

- Availability to work Monday to Friday and rotating Saturdays

Preferred Qualifications

- Experience in wholesale garden centers, nurseries, or farming

- Education or experience in horticulture, agriculture, or related fields

What to Expect

You'll work in a fast-paced, customer-facing environment where your ability to multitask, communicate clearly, and stay organized will be key to success. You'll be part of a team that values reliability, flexibility, and a positive attitude. Expect to grow your product knowledge and contribute to a supportive and environmentally conscious workplace.

Physical Requirements and Environment

Must be able to stand, walk, reach, and use hands frequently. Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. Must frequently lift/move up to 25 lbs and occasionally up to 50 lbs. Specific vision abilities required (close, distance, color, focus). Exposure to wet/humid conditions, mechanical parts, outdoor weather, and loud noise.

Why Join The Ground Up?

A mission-driven, environmentally focused culture. Opportunities for growth and advancement. Direct impact on sustainable practices and community support.

The Ground Up is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.