Administrative Assistant

Northampton Community College
United States, Pennsylvania, Bethlehem
3835 Green Pond Road (Show on map)
Jan 08, 2025
The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It's a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life. We invite you to consider applying for one of our currently available positions. For more information on the College, please visit www.northampton.edu. For more information on life in the Lehigh Valley, please visit https://www.northampton.edu/human-resources/life-in-the-area.htm. NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area. * Administrative Assistant ~~~~~~~~~~~~~~~~~~~~~ This posting will close on: 01/24/2025 No further applications will be accepted on or after this date ~~~~~~~~~~~~~~~~~~~~~ Position Overview: The Records & Registration Office at Northampton Community College is seeking a detail-oriented, customer-focused, and proactive Administrative Assistant to provide essential operational and administrative support in a fast-paced, dynamic environment. The ideal candidate will be a self-starter with strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. Exceptional interpersonal, communication, and customer service skills are required, along with a commitment to supporting students, faculty, and staff in a professional and courteous manner. Work Schedule: This is a part-time position, requiring approximately 25 hours per week. The working schedule includes 4-5 days a week, within the office operating hours. Current operating hours are: Monday, Thursday, Friday: 8:00 AM - 5:00 PM Tuesday, Wednesday: 8:00 AM - 6:00 PM Key Responsibilities: Process FERPA and parent financial liability forms for all high school dual enrollment students. Maintain academic records for the college's high school dual enrollment population, coordinating with the NCC's College Connections Specialists as needed. Provide customer service through the One Stop Center, phone, and email, ensuring timely and effective responses to inquiries. Assist with daily filing in addition to the creation, maintenance, and retention of academic records in accordance with institutional policies. Assist with daily Records & Registration operations, ensuring the accurate and timely processing of add/drop/withdraw forms, enrollment and degree verifications, change of major requests, and updates to student personal information. Ensure the accuracy of student records, registration, and demographic data within the College's Student Information System (SIS), following academic policies and FERPA regulations. Work autonomously with minimal supervision, demonstrating discretion, confidentiality, and sound judgment in handling sensitive information. Offer inclusive and responsive support to faculty, staff, students, and external stakeholders. Perform other related administrative duties as assigned. Minimum Qualifications: High school diploma or GED required; an Associate's degree or higher is preferred. Significant clerical experience, with preference for experience in a higher education setting. Strong ability to prepare and maintain accurate computerized records and systems. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and a capacity to quickly adapt to new technology and software systems. Strong organizational, communication, and interpersonal skills, with a commitment to customer service excellence. Ability to maintain confidentiality, handle sensitive information, and exercise sound judgment in all tasks. Ability to work independently and as part of a team in a collaborative, fast-paced environment. Preferred Qualifications:** Prior experience with student information systems (SIS) or similar software. Experience working in higher education or a similar administrative role. Experience managing sensitive documentation while ensuring the confidentiality of records is maintained.