Senior Payroll Coordinator

Job Summary
The Senior Payroll Coordinator is responsible for execution, issue resolution, and subject matter expertise of all elements of multi-state, multi-union, complex payroll processing and reporting for multiple employer entities with varying pay frequencies.

Primary Objectives

• Timely execution and validation of full-cycle payroll processing including data entry, auditing, and distribution as assigned.
• Accurate interpretation and application of payroll tax laws, collective bargaining agreements, and corporate policies.
• Preparation and completion of reporting, administrative processes, and data reconciliation and participation in quality and process improvement initiatives.
• Effective resolution of escalated issues, client support, and communication.

Duties and Responsibilities

• Independently perform full-cycle processing, data entry, validation, reconciliation, and auditing for all assigned payrolls using an integrated HRIS/Payroll system.
• Enter, validate, and process employee time and attendance records.
• Process authorized data changes timely and accurately with required supporting documentation. Confirm transactions conform to company policies, collective bargaining agreements, and applicable statutes and regulations.
• Conduct routine and complex audits to verify tax calculations, wage processing, benefit limits, and tax-related reporting results are processing correctly; compare results to expected outcomes.
• Monitor and validate accrual records for paid time benefits.
• Prepare, reconcile, and distribute data reports using payroll and timekeeping system reporting tools.
• Maintain accurate and current electronic and physical files.
• Provide reporting, metrics, analysis, and research to management as needed.
• Coordinate and ensure compliance with wage garnishment orders.
• Process and reconcile invoices and related payment requests, including benefit trust, retirement plans and union dues reporting and remittance, as assigned.
• Communicate with and support employees and managers using corporate systems for timesheet submission, time reporting, access to wage and tax statements, and portal registration.
• Respond to routine, complex, and escalated employee and manager requests, inquiries, and correspondence.
• Provide written and verbal instructions and training to employees and departmental staff regarding the use of payroll-related systems including entry of timesheets, online access of pay statements, and payroll self-service features.
• Promptly respond to incoming phone calls, email messages, and inquiries from employees and vendors. Support departmental service level commitments to all employees.
• Review and recommend process and control improvements to produce efficient processing, excellent outcomes, and audit-ready documentation.
• Create, test, and maintain work instructions for key processing and reporting responsibilities as necessary to conform to Quality System requirements.
• Lead special projects, audits, and data requests as assigned.
• Other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High School Diploma or equivalent (HSED) required
• Associate degree in Business, Finance or Accounting or related college-level coursework preferred

Licenses and Certifications

• Certified Payroll Professional (CPP) or equivalent certification preferred

Work Experience

• 3+ recent years of payroll processing experience in a multi-state and/or union environment required
• Experience processing union and multi-state payrolls preferred
• Experience with audits and analytics preferred
• Experience using UKG/UltiPro and/or ADP Workforce Now HR/Payroll system, and Kronos Workforce Ready Time and Attendance systems strongly preferred

Required Knowledge, Skills and Abilities

• Strong understanding of payroll processing concepts and procedures, including both formal and self-audit practices.
• Demonstrated understanding of federal and state wage and tax calculation requirements, wage attachment processing and reporting requirements.
• Proven ability to work independently, manage priorities and time-sensitive deliverables, and identify and escalate problems appropriately.
• Advanced proficiency in use of payroll processing and timekeeping software, including reporting functionality.
• Strong quantitative and analytical thinking skills; ability to trace and reconstruct transactions to resolve issues.
• Strong verbal and written communication skills.
• Demonstrated ability to manage and maintain confidentiality of sensitive data.
• Demonstrated proficiency with Microsoft Office products at the following levels: ? Excel: Advanced level of skill ? Word, Outlook: Intermediate level of skill

Competencies

• Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.
• Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.
• Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
• Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.

PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often
• Walk/travel within office environment, crouch/bend to access floor-level storage - Often
• Use hands/fingers to operate office equipment, type/complete data input, write - Often
• Reach with hands, arms; lift, move and manipulate objects weighing up to 20 lbs - Regularly
• Sight sufficient to read instructions, documents, and screen-based information - Often
• Use hands/fingers to manipulate and file documents, folders, small objects - Regularly

Working Environment
This role requires work that may involve the following environmental conditions:

• Corporate office environment

Screening Requirements
Background Checks

Must be fully vaccinated against COVID-19, except as prohibited by law.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.