Clinical Care Coordinator Supervisor (RN)

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Clinical Care Coordinator Supervisor (RN) to join our growing team.

Job Summary:

The Clinical Care Coordinator Supervisor (RN) role will oversee and manage the Care Coordination activities. One of their primary focus is to maintain high standards in clinical programs and enhance customer relationships to ensure contract requirements are met successfully.

*This position is hybrid within the State of Arkansas as there may be some travel to support, supervise, and train along with team meetings, and beneficiary visits. Location preference is the Central region of Arkansas but not required.

Responsibilities:

• Manage and oversee Care Coordination activities, such as development and implementation of Person-Centered Service Plans (PCSP)
• Ensure overall consistency, thoroughness, and accuracy of clinical programs
• Oversee program to ensure clinical efficiencies, deliverables, and contract functions meet high standards
• Strengthen relationships with customers and meet contract requirements
• Provide day-to-day oversight to manage the care coordination program
• Responsible for care coordination activities as defined by the contract, to include mentoring team members in care coordination best practices and performing quality audits on team member work products
• Serve as a Subject Matter Expert (SME)
• Participate as a team member fostering collaborative decision-making among leadership, committees, teams, or work groups of diverse composition
• Some travel to support/supervise/train team conducting treatment team meetings, and beneficiary visits
• Perform other duties as assigned

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to.

Required Qualifications

• Active, unrestricted licensed Registered Nurse (RN) in Arkansas or compact license
• Associate degree or equivalent directly applicable experience in nursing, health science or related area (bachelor's degree preferred)
• Minimum of 4 years current experience in care coordination (field environment preferred)
• Minimum 1 year of recent experience in a clinical environment working with individuals with developmental or intellectual disabilities or in behavioral health setting; preferably in field delivery
• Minimum of 1 year of supervisory experience
• Knowledge and familiarity with public sector health coverage systems, e.g. Medicare / Medicaid
• Knowledge of principles, ethics, and precepts of care management service delivery
• Experience in developing and reviewing care plans/plans of care
• Experience facilitating interdisciplinary treatment team meetings

Preferred Qualifications

• Excellent verbal and written communication skills essential
• Customer-focused, results-oriented, and capable of building and maintaining relationships with internal and external customers
• Organizational skills, ability to plan and prioritize multiple assignments essential
• Ability to work in team setting and independently
• Computer proficiency in care coordination software, Microsoft Office applications and other software programs essential to perform job functions
• Ability to provide and receive verbal and written feedback in a professional manner and implement performance and productivity improvements as needed
• Ability to provide technical guidance and leadership to management team

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."