Inside Sales Engineer (Hybrid)

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer

Competitive salary and bonus plan
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Extensive product and on the job/cross training opportunities with outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Check us Out: Day in the Life of the Building of the Future https://youtu.be/pdZMNrDJviY

What you will do

As part of the Sales Operations team within the Global Controls Product Business Unit, the Inside Sales Engineer will support our North American channel partners and field sales team as grow our business in the Building Automation Systems industry. The position will report to the Director of Sales Excellence and will be located in Glendale, WI office. The person in this role will also provide technical support, product selection assistance, and order processing assistance to a set of customers in an assigned region. The responsibility of the team is to provide premier customer support by being responsive, solving problems, collaborating with others, and leading the industry with best in class service.

How you will do it

• Main responsibilities include providing customer support, pricing/delivery, product specifications, and project application requirements.

• Use technical knowledge to negotiate between sales and customers.

• Develop relationships with managed and maintained customer accounts to generate new business opportunities and promote new product releases.

• Establish weekly cadence with assigned channel

• Perform high levels of customer service when issues arise with order management, quality concerns, pricing discrepancies, and product application support

• Collaborate with functional team to solve problems: Pricing, Customer Service, Commercial Operations, and Product Management.

• Lead product and program presentations to existing and new customers

• Responsible for recording sales activities and opportunities in Salesforce

• Utilize sales data to support decisions and business cases for new opportunities

• Assist in increasing customer usage of our online ordering portal which will consist of live demonstrations, reporting feedback, and collecting product data to be uploaded.

What we look for

Required:

• Bachelor's degree minimum (Engineering Degree highly preferred)

• Excellent written and oral communication skills including virtual and in person presentations

• Proficiency with MS Office programs (MS Word, MS Excel, MS PowerPoint), internet software and e-mail

• Strong organizational skills, time management, and attention to detail

• Located in Glendale, WI (greater Milwaukee area)

• U.S. citizen or legal right to work in the U.S.

Preferred:

• Technical selling experience is highly preferred

• Experience with CRM tools (such as Salesforce) and ERP interfaces (such as SAP)

• Strong analytical and problem-solving skills

• Available to travel up to 20%.

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