Site Lead - Medical Services (Notional Opportunity)

Duties and Responsibilities:

• Serves as primary interface with the customer, Contracting Officer Representative, and other designated Government officials throughout the term of the contract and related task orders.
  * Ensures customer satisfaction by delivering quality service and effective solutions to emergent conditions.
  * Plans, and executes all contractual service requirements.
  * Prepares, and manages program budgets, schedules, and achieves all performance requirements.
  * Directs program activities in accordance with the contract.
  * Applies Acuity policies and procedures or develops and implements new procedures, as may be required.
  * Maintains or coordinates IT, radio and telephonic communication, transportation and other support services capability that are provided by the customer, Acuity partners, customer contractors and others to ensure no interruption in service to the customer.
  * Establishes and maintains patient tracking processes and procedures that will account for patient locations with the program health care delivery network.
  * Responsible through assigned PMO staff for all supply chain management processes to support continuous, fully capable operations of health care facilities.
  * Coordinates with the customer, customer contractors, customer facilities and capabilities (e.g., Medevac, Warehouses) to ensure mutual, timely support.
  * Provides direction and guidance to all program staff.
  * Manages the quality programs of business partners, subcontractors, services contractors, and suppliers supporting the program.
  * Provides Corporate and customer management with timely, transparent, and accurate information to assess program performance.
  * Attends and participates in a variety of meetings and task force groups to improve quality and patient outcomes, communicate issues and solutions, obtain approvals, resolve problems, and maintain specific level of knowledge pertaining to new developments, new task efforts, and new policy requirements.
  * Implements emergency or mass casualty plans and achieves rapid recovery of medical support services in the event of an emergency, natural disaster, or other calamity.