Microloan Program Coordinator Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 600 employees dedicated to reducing barriers and creating opportunities for low income individuals and families. At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:
- Pay starts at $24.50
- Casual work environment
- 4 weeks of Paid Time Off
- Medical
- Dental
- Vision
- Paid Life Insurance
- Tuition reimbursement
- 12 paid holidays
- Paid sick leave
- Career advancement and professional development
- 5% contribution to your 401K whether you participate on your own or not.
- Great co-workers and a great mission with an outstanding Community Action Agency
- 37.5 hour work week
We are seeking a Microloan Program Coordinator who will be responsible for all duties related to Microloan Programs at CTI, including managing the loan portfolio, managing all loan reporting requirements, ensuring that pre-and post-loan technical assistance is provided in a timely manner. This position is also responsible for outreach and training to small business clients of the center and may be required to perform servicing and liquidation actions. Responsibilities include:
- Ensure that the Entrepreneurship Center meets its minimum loan closings each year, as set forth in our SBA Intermediary Contract.
- Ensure that the Entrepreneurship Center has available loan funds to meet the obligations of the contract as well as demand for loans.
- Ensure that all loans are serviced, underwritten, closed and reporting according to SBA Intermediary contract requirements.
- Work closely with regional, state and federal SBA and other local organization teams to ensure a strong, productive relationship between the ECenter and various partners. Perform local travel to local businesses.
- Work closely with CTI's fiscal department to ensure that all loan payments are made in a timely manner.
- Ensure that all client engagements are documented, and that all SBA data is clean and reported appropriately and in a timely manner.
- Provide highly quality, appropriate pre and post loan technical assistance during the application/underwriting process to mitigate loan risk.
- Manage relationship with SBA Funding committee and local banking partners to ensure high quality referrals to the SBA Microloan.
- Manage loan and other CRM database to ensure compliance on all reporting, internally and externally.
- Uphold the values of CTI - Equity, Integrity, Compassion.
- Perform other related duties as assigned.
Qualifications:
- High School Diploma or equivalent. Associates Degree preferred.
- Minimum of 3 years' experience in loan generation, business development, business ownership or project management required. Previous training experience preferred.
- Excellent customer service, organizational, interpersonal, oral and written communication skills.
- Excellent analytical and problem-solving skills.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Excellent attention to detail and ability to maintain confidentiality.
- Proficient computer skills to include: Windows, Microsoft Word, Excel, Internet, and comfort learning new software and tracking systems.
- Desire to work with low-income, culturally diverse, and at-risk families and individuals.
- Ability to perform local travel.
- Ability to work effectively with and meet the needs of people from a diverse range of backgrounds, cultures, and identities, including underserved communities and people from the different racial groups, socioeconomic statuses, nationalities, and languages that make up CTI's clientele.
- Bilingual skills (English/Khmer, Spanish, or Portuguese) a plus.
Equal Opportunity Employer - Vets/Disabled This is an exciting opportunity to become an integral member of an innovative, outcome focused team in an organization committed to excellence.
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