Business Operations Analyst

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.

The Business Operations Analyst is responsible for reviewing, analyzing and evaluating processes, business systems and user needs within Bank Operations. Performs other projects and duties as assigned.

Essential Functions, Duties, and Responsibilities:

* Review, analyze, and evaluate business processes, procedures and user needs.

* Analyze and interpret data to identify trends, patterns, and enhancement opportunities.

* Improve systems by studying current practices and recommending solutions to user needs and enhancement opportunities.

* Test and implement solutions to address user needs.

* Recommend controls by identifying problems, writing improved procedures, and documenting workflow diagrams.

* Act as a liaison with various teams within Bank Operations, other impacted departments, and management to resolve problems and improve processes and procedures.

* Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.

* Perform and participate in the analysis, design, and implementation of Bank initiatives.

Required Knowledge, Skills and Competencies:

* Detail-oriented, analytical and inquisitive.

* Ability to impact operations and effect change without being confrontational.

* Ability to work independently and with others.

* Extremely organized with strong time-management skills.

* Process improvement bias.

* Strong verbal and written communication skills.

* Strong Microsoft Office Suite skills, including Excel.

Industry and Work Experience:

* 3+ years of related experience in operations, process improvement and/or financial services required.

* Process and data analysis experience required.

* Banking experience highly preferred.

* Project management experience preferred.

Academic:

* High school diploma or GED required.

* Bachelor's degree in Finance, Business, Information Technology or related field or minimum of 5 years analyst related experience required.

Benefits Available to Employees:

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

• Medical, Dental and Vision Insurance
  
  
  
  • Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
  
  
  
  
• Life Insurance provided at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan
• Ameris Bank matches 50% of your first 8% of contributions to the plan
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life & Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• Employee Advocacy Program
• Tickets at Work (Entertainment discounts for Ameris Bank Employees)
• AT&T Employee Discount
• Wellness Discounts for Medical Premiums and Other Rewards
• Employee Referral Incentive
• Education Assistance
• Employee Resource Groups

Banking Advantages for Employees:

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

• Free Interest Checking
• Free Safe Deposit Box
• Free Money Orders, Travelers' Checks and Cashier Checks
• Discount on Mortgage Origination Fee
• Free Online Banking and Free Unlimited Online Bill Payment
• Employee Banking Perks

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.