THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION
Primary Duties . 1. Develops recommendations and changes to benefits plans and programs based on changing organization needs, market shifts and changes in benefits regulations. Works with management and divisions to ensure guidelines are followed. 2. Responds to inquiries and data requests from active and retired employees and outside sources regarding various benefit/retirement plans and company policies and procedures. 3. Provides assistance and support to all organizational levels in the interpretation and application of benefit plans and programs. 4. Researches, analyzes, evaluates and makes recommendations for benefit plan design changes or new plan formulation. Obtains bids from carriers, record keepers, consultants and other vendors to ensure services are cost effective and externally competitive. 5. Oversees the development of performance metrics with the company's benefit vendors and monitors each vendor's performance compared to the approved metrics; and, provides regular reporting to management on the performance of these vendors. 6. Oversees the development and distribution of benefit plan communications to plan participants in order to meet departmental objectives and governmental regulations. 7. Oversees the proper maintenance and audit of plan records, employee files and associated computerized data bases. 8. Oversees the administration of plan appeals and the collection of benefit plan contributions. 9. Manages, updates and maintains various benefit interface reports to ensure that vendors receive the necessary benefit plan information in a timely manner. 10. Provides problem resolution among active, retired and terminated employees and various vendors to ensure quality customer service is achieved. 11. Provides coaching, guidance and direction, in areas of expertise, to other employees with in the department. 12. Keeps abreast of changes in human resources related regulations and trends. 13. Performs other related duties as required.
MINIMUM REQUIREMENTS
EDUCATIONAL/EXPERIENCE LEVEL: 1. Bachelor's degree in Human Resources, Business Administration or a related field and four years progressively responsible professional benefit plan administration experience; or 2. A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and six years progressively responsible professional benefit plan administration experience. COMMUNICATION SKILLS: Requires the ability to communicate with internal and/or external customers in order to obtain and/or provide explanations and/or information on technical and other complex concepts to individuals with little or no background in the subject under discussion. NUMERIC SKILLS: Requires the ability to perform analyses involving ratios, percentages and simple statistical methods. COMPUTER SKILLS: Requires advanced knowledge of various software applications to create complex documents, reports and/or graphics. WORK CONDITIONS: Works in an office environment. Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Compensation and Benefits
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