Civilian Investigator - Case Management - Peoria, AZ

Position Title: Civilian Investigator - Case Management

Position Overview:
The Peoria Police Department is seeking a dedicated Civilian Investigator - Case Management to support critical case management efforts. This role focuses on conducting in-depth case research within departmental databases to resolve case backlogs and update missing dispositions. The Investigator will collaborate closely with internal and external agencies to ensure that accurate records are available for use by law enforcement, prosecutors, courts and to protect public safety and national security.

Key Responsibilities:

• Perform detailed case research using law enforcement databases.
• Review and update case dispositions, ensuring data accuracy.
• Coordinate with external agencies to address cases requiring their input.
• Help reduce the department's open disposition backlog.
• Facilitate accurate sharing of criminal history information.

To view all salary ranges for the City of Peoria, please click here.

Preferred / Desirable Qualifications:

• Exceptional attention to detail for accurate data entry and case management.
• Strong communication skills to interact effectively with various agencies.
• Familiarity with law enforcement systems and procedures.

Tell me more.....

The Police Civilian Investigator position is a professional staff position within the Police Department. This position is a temporary full-time benefitted position and is part of a two-year grant program. If the grant program proves successful, the department plans to re-apply for the grant program after the expiration date. This position will work four ten-hour shifts assigned to the Criminal Investigations Division, Case Management Unit.

This position will:

• Perform comprehensive criminal records research by using a variety of agencies databases and resources.
• Review police reports to evaluate criminal charges submitted to the court, the charges convicted, turndown, or dismissed and update the final disposition report through the Arizona Department of Public Safety (AZDPS) database.
• Attend trainings at AZDPS to learn and more effectively conduct case and suspect research to determine the final disposition report.
• Work closely with other agencies and courts to find suspects case status and case dispositions.
• Maintain electronic case dispositions reports, complete correction forms and email them to DPS for case update, scan and attach disposition reports into police database, update police database case activity notes.
• Provide exceptional customer service.
• Perform additional duties as assigned.

To view the full job description, work environment and physical demands, click here.

The ideal candidate for this position will have:

• A strong foundation in customer service, criminal investigations, and is detail oriented.
• Adaptability to frequently changing tasks, balancing multiple priorities, and maintaining clear communication are critical skills.
• The ability to effectively manage time and resources to accomplish goals and objectives.
• The ability to balance working independently with collaborating as a unit and has demonstrated experience building positive relationships.
• A passion for law enforcement and making a positive impact on the community, as well as a commitment to teamwork and delivering excellent customer service.

The hiring range for the position is $23.53 to $28.78.

Please note this is a Fixed-Term (Contract) position that is eligible for benefits.

Why Peoria?

Recently voted the #1 place, to live, work and play, Peoria is a community you can be proud to work for.

Take a look at the great benefits offered to eligible employees: Click here to view benefits offered.

About Peoria

The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria.

If you are passionate about providing excellent service through anticipating our community's needs, creating partnerships, promoting sustainability, and embracing diversity, then #PeoriaisthePlace for you!

Get an inside look at the Culture of Peoria

We are:

P-Professional~E-Ethical~O-Open~R-Responsive~I-Innovative~A-Accountable

Application Process:

Applications will be accepted for current vacancies until the posted closing date, or until a sufficient number of applications have been received. Applicants will be notified of any next steps by email and/or phone.

During the selection process, any applicant requiring accommodation for a disability should advise the human resources department at employment@peoriaaz.gov or 623-773-7100.

An Equal Employment Opportunity Agency ~ Oportunidad de Empleo con Derechos Iguales.

Minimum Requirements:

• Education: High school graduation or equivalency.
• Experience: 2-4 years' experience. Considerable previous experience required in the same or similar previous positions.
• Physical Demands: Work requires moderate physical exertion. Forces exerted are equivalent to lifting between 10 and 25 pounds.

Licenses and Certifications:

• Valid Arizona Class "D" Driver's License upon hire.
• Attainment of Arizona State Criminal Justice Information Systems Terminal Operator Certification within 6 months of hire.
• Full Police Department background check required, including polygraph.