Helpdesk Support Technician

TEKsystems
$25.00 - $26.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Washington, Redmond
Nov 23, 2024
A Consumer Electronics company in Redmond, WA is hiring a Service Desk Technician to join the team for a great opportunity! Job Info & Qualifications: * This is an End User Support Technician meaning that you will handle customer issues in person, via phone, via email, etc. Need to have had previous experience within complex troubleshooting of hardware and software issues related to Windows 7, MS Office, etc. * Corporate Service Desk - Worked in a corporate Service Desk role prior. Preferably 2-3 years of experience. Coming from true service desk experience. Not just apart of a service desk and only duty was repurposing computers. * Windows 7 / MS Office - Strong knowledge in this area for troubleshooting. * Active Directory - Password resets, account creation. Adding group memberships. Knowing how to move objects around within active directory to different OU's and manage group memberships. * SCCM - Basic understanding of how this tool works. * Must have a high school diploma or equivalent **If Interested: Please apply to the job application and email Derek at Dmautz @teksystems.com Note: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.