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Summer 2025 Intern - Content Design - Slack

salesforce.com, inc.
United States, California, San Francisco
1 Market Street (Show on map)
Nov 22, 2024

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

Fixed Term & Temporary

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Slack, a Salesforce company, is on a mission to make your working life simpler, more pleasant, and more productive. We're excited to announce that we're hiring a Content Design Intern for Summer 2025 to help design the future of Slack! Content Designers serve a vital role here from co-designing new features, to building and improving the language system that underlies the Slack experience, to writing UX copy that conveys Slack's brand and personality.

We appreciate designers who think deeply, speak clearly, and love collaboration and feedback. You'll have the opportunity to work with a small and collaborative team and will be paired with one of our content designers, who will act as your mentor throughout the program!

In addition, as an intern you will have access to resources and events to help you grow both professionally and personally. You will go through global onboarding, product and content design-specific training, and intern-specific onboarding to ensure you are set up for success. Throughout your internship, you will be part of events including Executive Speaker Series, Asking me anything, Volunteer Time Off, Workshops, and Socials. You will also have recruiter check-ins, general guidance and support from your team and mentors to make the most of your internship experience.

About Content Design at Slack:

The content design team is part of the larger Slack Design organization. We specialize in language, partnering with visual and interaction designers, product managers and user researchers to craft the end-to-end product experience.

Our team mission is to make Slack experiences clear, intuitive and delightful for everyone. It's our job to help people do their work and feel like humans while they do it.

As a team, we delight in giving and receiving feedback to help each other be the best content designers and thought partners we can be. We love mentoring and coaching other content folks and cross-functional partners who want to learn more about language and our discipline.

What you'll do

  • Work closely with your mentor and design leadership to define the details of your features and contribute to the overall direction of your product area

  • Co-design flows or design them on your own, using prototypes, sketches, and high-fidelity visuals to convey your ideas and solutions

  • Collaborate with engineering, research, and product management to ensure a high-quality implementation and ship a polished user experience

  • Solicit and incorporate feedback on your work from your mentor, other product designers, and multi-functional team members

  • Develop content strategy frameworks, messaging guidelines, and component-level language guidelines.

  • Learn to use content-first design methods to inform design direction and decision-making.

What you should have

  • Must be graduating December 2025 or later with a degree in liberal arts, library science, human computer interaction,informatics, or related fields.

  • A portfolio showcasing a strong foundation in writing and developing taxonomies for different audiences and formats, as well as research methods, and idea generation

  • Experience with systems thinking/design, meaning you can identify the atomic parts of a system and demonstrate and describe how those parts are related and how they operate to achieve an outcome.

  • Experience working and collaborating with diverse teams in a dynamic environment

  • Have excellent written and verbal communication skills

Nice to have

  • Proficient in web technologies and design software such as Figma, Sketch, etc.

  • Currently pursuing a design degree

  • Experience defining product features

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $54 to $54. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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